Trains from Sunderland Train Station
to Pickering
Book your tickets
Station Message
The accessible toilets are out of order at Sunderland station.
Sunderland Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
There is a waiting room between platform 1 and 4 .
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Refreshment FacilitiesYes
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ToiletsYes
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Accessible toiletsNo
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Rail replacement locations
Rail replacement services pick up/drop off from bus stop B on Fawcett Street, near to Virgin Money on Athenaeum Street.
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Click here to see the map -
CCTVNo
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Toilets
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AvailableYes
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:15 to 00:00
Sun 06:30 to 00:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
Located on the North Concourse and accepts cash and cards.
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
- Category A Station
Lifts to all platforms for disabled passengers from the North end of the station. Open for all services.
Goodmaps wayfinding is available at this station https://studio.prod.goodmaps.io/web/uk/8686cce2-8bf9-49bb-aaa2-7ca525ada644
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableYes
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Pickering facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionNo
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Ticket MachineNo
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Oyster Pre PayNo
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Oyster ValidatorNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Facilities
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Car ParkYes
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First Class LoungeNo
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Seated AreaNo
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Waiting RoomNo
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TrolleysNo
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Refreshment FacilitiesNo
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ToiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
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Web KioskNo
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Post BoxNo
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Tourist Information OfficeNo
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Atm MachineNo
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Bureau De ChangeNo
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ShopsNo
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Rail replacement locations-
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Staffing and customer services
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Lost propertyYes
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AvailableNo
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Ticket gatesNo
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Parking
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Contact Details
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Spaces0
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.