York Station Information

Arrivals, departures, timetables and accessibility.

Address:

York station
Station Road
York
North Yorkshire
YO24 1AB

Ticket Office:

Saturday -
Sunday -
Monday-Friday -

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Detailed station information
Ticket Machine
Yes
Penalty Fares
Applicable Operators: TransPennine Express
Left Luggage
No
Left luggage contact
https://www.nationalrail.co.uk/
Lost property contact
https://www.nationalrail.co.uk/
Toilets
The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff.
Baby change facilities
Yes
Cycle storage
Spaces:  626
Shelter:  Yes
CTV:  Yes
Location:  Within station, within car park, and next to the ticket office
Additional information:  80 secure stands.
Storage type:  Compound
Car Park
Station Car Park
Opening times:  Monday-Friday 24h
Saturday 24h
Sunday 24h
Spaces:  604
Off peak charges:  £7.50
Hourly charge:  N/A
Daily charge:  £17.00
Weekly charge:  £69.00
Monthly charge:  £260.00
3 monthly charge:  £660.00
6 monthly charge:  N/A
Annual charge:  £1970.00
Operator:  London North Eastern Railway
Website:  https://www.nationalrail.co.uk/
For car parking rates Off Peak is after 09:30 Monday - Friday. Also all day Saturday and Sunday
Taxi rank
York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings: Station Taxis 01904 623 332
Bus service
Information to plan your onward journey is available in a printable format here
Station alerts
The lift on the South end of Platform 3 is currently out of order at York

station
Detailed station information
Help points
Located at the front of the Station
Staff help
Monday-Sunday 24h
Monday-Friday 24h
Saturday 24h
Sunday 24h
Induction loop
Yes
Accessible ticket machines
Accessible machines are available on the main concourse

inside and outside the ticket office 
Accessible booking office counter
DDA compliant counter is available during Travel Centre opening times
Ramp for train access
Yes
Accessible taxis
No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
National key toilets
The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
Step free access
Whole station
Step free access note
Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
Impaired mobility set down
Yes
Wheelchairs available
Yes