Trains from York Train Station
to Custom House (Elizabeth line)
From £37.40
York Train Station to Custom House (Elizabeth line)by train on average takes 2 hrs 56 mins
York Train Station to Custom House (Elizabeth line) one way only
Cheapest Advance Single
from £37.40
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 44 minutes
- First train leaves York Train Station at 04:40
- Last train leaves York Train Station at 20:05
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York to Custom House (Elizabeth line) train times
| Last updated: 08:12:33
| Departs | Arrives | Train | Duration | ||
|---|---|---|---|---|---|
08:23 York On Time | 11:02 Custom House (Elizabeth line) On Time | Anytime Single, Grand Central Railway | 2h 39m, 3 changes | ||
08:32 York On Time | 11:25 Custom House (Elizabeth line) On Time | Advance, London North Eastern Railway | 2h 53m, 3 changes | ||
09:02 York Delayed | 11:40 Custom House (Elizabeth line) Delayed | Advance, London North Eastern Railway | 2h 38m, 3 changes | ||
09:33 York On Time | 12:25 Custom House (Elizabeth line) On Time | Advance, London North Eastern Railway | 2h 52m, 3 changes | ||
09:58 York On Time | 12:40 Custom House (Elizabeth line) On Time | Advance, London North Eastern Railway | 2h 42m, 2 changes |
York Train Station facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes - Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupTicket Office: Yes
Ticket Machine: Yes - Smartcard ValidatorNo
- Penalty FaresPenalty fares apply for GR
- Facilities
- Car ParkYes
- Seated AreaYes
- Waiting Room
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Waiting Room opening hours are at all times that the station is open
- TrolleysYes
- Refreshment FacilitiesYes
Station concourse
- ToiletsYes
The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.
- Accessible toiletsYes
The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
- Baby ChangeYes
- TelephonesYes
- Wi Fi
- Post BoxYes
Outside the station
- Atm MachineYes
Located on concourse
- ShopsYes
- Rail replacement locations
Pick Up / Drop Off at Bus Stand E outside the Milner York.
From 19:00 on Saturday 24 May until 06:00 on Tuesday 27 May, all rail replacement coaches will arrive and depart from Bus Stop A, Memorial Gardens [5 minutes' walk from the station entrance]. Use what3words ///outfit.impose.risk to find the bus stop.
- CCTVYes
- Toilets
- AvailableYes
- Location
The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.
- Accessible toiletsYes
The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
- Wifi
- Annotation
- AvailableYes
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/03457 225333 - Information Available From StaffYes - from information point
Yes - from ticket office - Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements - Customer Help PointsNo
- Ticket gatesNo
- Parking
- Car Park 1
Notes
Operator Name: London North Eastern Railway
Name: Station Short Stay Car Park
Spaces: 30
Number Accessible Spaces: 6
Accessible Spaces Note:Parking is chargeable for all vehicles. £2.00 for first hour, then £10.00 per hour.
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Per Hour: £3.50
Note:Short stay 21-60 mins - £3.50
Short stay 61-120 mins - £6.50
The station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for Blue Badge holders remains available as normal. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
- Car Park 2
Notes
The station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for Blue Badge holders is available in the short stay car park. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
Operator Name: London North Eastern Railway
Name: York Station Long Stay Car Park
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.lner.co.uk/Opening Times
Sun 24hCharges
Off-peak: £7.50
Daily: £20.00
Weekly: £75.00
Monthly: £227.50
Annual: £1,925.00
Saturday: £7.50
Sunday: £7.50
Note:Closure of long stay car park from 15 March 2025
From 23:59 on Friday 14 March, the station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for blue badge holders will be unaffected. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
Short Stay 30-60 mins £3.50
Short Stay 61-120 mins - £6.50
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
- Bicycle Facilities
- Spaces626
- ShelteredYes
- CctvYes
- Location
Within station, within car park, and next to the ticket office
- Annotation
80 secure stands.
- TypeCompounds
Stands
Racks
- Accessibility
- Helpline
03457 225 225 or 18001 03457 225 225 (Text relay service)
https://www.nationalrail.co.uk/ - Staff Help Available
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
- Staff help available opening hoursMon-Sun 24h
- Induction LoopYes
- Accessible Ticket MachinesYes
Accessible machines are available on the main concourse
- Height Adjusted Ticket Office CounterYes
Available during Travel Centre opening times
- Ramp For Train AccessYes
- Accessible Taxis
No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
- Accessible toiletsYes
The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
- Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
- Ticket GatesNo
- Impaired Mobility Set DownYes
- Wheelchairs AvailableYes
Custom House (Elizabeth line) facilities
- Ticket office
- Ticket OfficeNo
- Prepurchase CollectionYes
- Ticket MachineYes
- Oystercard TopupYes
- Oyster Comments
Oyster cards can only be purchased from ticket machines.
Zone 3
- Smartcard IssuedNo
- Smartcard ValidatorNo
- Smartcard Comments
Traveling with Contactless is available
- TravelcardZone 3
- Penalty FaresPenalty fares apply for XR
- Facilities
- Car ParkNo
- Seated AreaYes
Covered seating available on platform A & B
- Waiting RoomNo
- Refreshment FacilitiesNo
- ToiletsYes
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
- Accessible toiletsYes
- Baby ChangeNo
- TelephonesNo
- Wi FiYes
- CCTVYes
- Toilets
- AvailableYes
- Location
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
- Accessible toiletsYes
- Wifi
- AvailableYes
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Detailshttps://www.nationalrail.co.uk/
- Operator Name
- Information Available From StaffYes - from help point
Yes - from information point - Information Services Open
Station staffed from first train until last
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
- Ticket gatesYes
- Bicycle Facilities
- Spaces0
- ShelteredNo
- CctvNo
- Location
Located next to Bus Stop D on Victoria Dock Road / Custom House Station
- Annotation
Note that these are Council-owned cycle stands, located outside the front of the station.
- TypeStands
- Accessibility
- Helpline
0343 222 1234
https://www.nationalrail.co.uk/ - Staff Help AvailableYes
- Induction LoopYes
- Accessible Ticket MachinesYes
An accessible ticket machine is located within the stations entrance.
- Ramp For Train AccessYes
- Accessible TaxisNo
- Accessible toiletsYes
- Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available if required.
- Accessible seating is available on platforms A and B.
- Wheelchairs available from first to last train.
- Ticket GatesYes
Ticket gates are staffed from first to last train.
- Impaired Mobility Set DownNo
- Wheelchairs AvailableYes
