Trains from York Train Station
to Park Lane (Sunderland)
Book your tickets
Station Message
The station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for Blue Badge holders is available in the short stay car park. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
York Train Station facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
-
Penalty FaresPenalty fares apply for GR
-
-
Facilities
-
Car ParkYes
-
First Class Lounge
Opening hours
Monday - Saturday 06:00 - 20:00 Sunday 08:00 - 19:00
Location: On Platform 3.
Tickets Accepted in LNER First Class Lounge:
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the LNER route
- Any LNER First Class packages
- First Advance (routed LNER & connections)
- LNER First Class Reader Offer (routed LNER & connections)
- LNER First Class Flat Fare (routed LNER & connections)
- LNER Rewards First Class Leisure Single (routed LNER & connections)
- LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
- Inclusive Tour Tickets (eg. Superbreak)
- Weekend First
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Facilities: Toilets, TV, charging points for mobile phones, screens with updated train information. Wi-Fi: Yes Showers: No
Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water, and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
-
Seated AreaYes
-
Waiting Room
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Waiting Room opening hours are at all times that the station is open
-
TrolleysYes
-
Station BuffetYes
Station concourse
-
ToiletsYes
The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.
-
Accessible toiletsYes
The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
-
Baby ChangeYes
-
TelephonesYes
-
Wi Fi
-
Post BoxYes
Outside the station
-
Atm MachineYes
Located on concourse
-
ShopsYes
-
Rail replacement locations
Pick Up / Drop Off at Bus Stand E outside the Milner York
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.
-
Accessible toiletsYes
The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
-
-
Wifi
-
Annotation
-
AvailableYes
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/03457 225333 -
Information Available From StaffYes - from help point
-
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Located at the front of the Station
-
Ticket gatesNo
-
-
Parking
-
Car Park 1
Notes
Operator Name: London North Eastern Railway
Name: Station Short Stay Car Park
Spaces: 30
Number Accessible Spaces: 6
Accessible Spaces Note:Parking is chargeable for all vehicles. £2.00 for first hour, then £10.00 per hour.
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Per Hour: £3.50
Note:Short stay 21-60 mins - £3.50
Short stay 61-120 mins - £6.50
The short-stay car park will be closed every Saturday and Sunday up to and including Sunday 23 March. Parking for Blue Badge holders remains available as normal.
The station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for Blue Badge holders is available in the short stay car park. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
-
Car Park 2
Notes
The station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for Blue Badge holders is available in the short stay car park. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
Operator Name: London North Eastern Railway
Name: York Station Long Stay Car Park
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.lner.co.uk/Opening Times
Sun 24hCharges
Off-peak: £7.50
Daily: £20.00
Weekly: £75.00
Monthly: £227.50
Annual: £1,925.00
Saturday: £7.50
Sunday: £7.50
Note:Closure of long stay car park from 15 March 2025
From 23:59 on Friday 14 March, the station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for blue badge holders will be unaffected. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
Short Stay 30-60 mins £3.50
Short Stay 61-120 mins - £6.50
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
-
-
Bicycle Facilities
-
Spaces626
-
ShelteredYes
-
CctvYes
-
Location
Within station, within car park, and next to the ticket office
-
Annotation
80 secure stands.
-
TypeCompounds
Stands
Racks
-
-
Accessibility
-
Helpline
03457 225 225 or 18001 03457 225 225 (Text relay service)
https://www.nationalrail.co.uk/ -
Staff Help Available
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
-
Staff help available opening hoursMon-Sun 24h
-
Induction LoopYes
-
Accessible Ticket MachinesYes
Accessible machines are available on the main concourse
-
Height Adjusted Ticket Office CounterYes
Available during Travel Centre opening times
-
Ramp For Train AccessYes
-
Accessible Taxis
No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
-
Accessible toiletsYes
The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
-
Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
-
Ticket GatesNo
-
Impaired Mobility Set DownYes
-
Wheelchairs AvailableYes
-
-
First Class lounge
-
Details
Opening hours
Monday - Saturday 06:00 - 20:00 Sunday 08:00 - 19:00
Location: On Platform 3.
Tickets Accepted in LNER First Class Lounge:
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the LNER route
- Any LNER First Class packages
- First Advance (routed LNER & connections)
- LNER First Class Reader Offer (routed LNER & connections)
- LNER First Class Flat Fare (routed LNER & connections)
- LNER Rewards First Class Leisure Single (routed LNER & connections)
- LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
- Inclusive Tour Tickets (eg. Superbreak)
- Weekend First
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Facilities: Toilets, TV, charging points for mobile phones, screens with updated train information. Wi-Fi: Yes Showers: No
Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water, and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
-
Park Lane (Sunderland) facilities
-
Ticket office
-
Ticket OfficeNo
-
Prepurchase CollectionNo
-
Ticket MachineNo
-
Oyster Pre PayNo
-
Oyster ValidatorNo
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
-
Facilities
-
Car ParkYes
-
First Class LoungeNo
-
Seated AreaNo
-
Waiting RoomNo
-
TrolleysNo
-
Station BuffetNo
-
ToiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi FiNo
-
Web KioskNo
-
Post BoxNo
-
Tourist Information OfficeNo
-
Atm MachineNo
-
Bureau De ChangeNo
-
ShopsNo
-
Rail replacement locations-
-
-
Staffing and customer services
-
Lost propertyYes
-
AvailableNo
-
Ticket gatesNo
-
-
Parking
-
Contact Details
-
Spaces0
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.