Trains from York Train Station
to Warwick
From £37.00

03457 225 225 or 18001 03457 225 225 (Text relay service)

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

03456 005 165

Passenger Assistance Meeting Point - at the booking office (during opening hours only). We recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.

Please note that if engineering work is taking place, rail replacement bus services do NOT call at this station. Rail replacement bus services use the bus stops on the Coventry Road (the main road at the bottom of the station approach road). Customers with accessibility requirements are advised to contact 03456 005 165 (Option 3 > Option 3) for guidance and assistance.

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Lifts have now been installed at Warwick. Customers who require step free access to Platform 2 (towards Leamington Spa and London) will need to enter the station from the main car park / station building side of the station and use both lifts via the subway.

It is currently not possible to provide ramp assisted boarding from Platform 2 (towards Leamington Spa / London Marylebone), due to the gap between the train and the platform. Where possible, we recommend that customers who require ramp assisted boarding travel via Leamington Spa. If required, a taxi will be provided to help you continue your journey. To arrange this, please speak to station staff (when the ticket office is open), use the Passenger Assist App, or call our Assisted Travel Team on 03456 005 165 (option 3 then option 3 again). We recommend that where possible you make arrangements two hours before travel to avoid any potential waiting time. We apologise for any inconvenience this will cause. A specially designed ramp is being manufactured, which should be installed in early July 2026.