
Trains from York Train Station
to London Fenchurch Street
York Train Station to London Fenchurch Streetby train on average takes 2 hrs 52 mins
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Route info - Did you know!
- Trains depart every 27 minutes
- First train leaves York Train Station at 04:40
- Last train leaves York Train Station at 22:02
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York to London Fenchurch Street train times
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York Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for GR
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Waiting Room opening hours are at all times that the station is open
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TrolleysYes
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Refreshment FacilitiesYes
Station concourse
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ToiletsYes
The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.
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Accessible toiletsYes
The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
Outside the station
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Atm MachineYes
Located on concourse
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ShopsYes
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Rail replacement locations
Rail replacement transport will depart from Bus Stop RD. Exit the station to the right via the main portico. The bus stop is located opposite the "Cycle Heaven at the Station" retail unit.
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CCTVYes
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Toilets
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Annotation
The Changing Places toilet is undergoing refurbishment works and is currently closed. Alternative accessible toilets are available. For a full list of Changing Places toilets, please visit: changing-places.org
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AvailableYes
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Location
The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.
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Accessible toiletsYes
The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03457 225333 -
Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Car Park 1
Notes
Operator Name: London North Eastern Railway
Name: Station Short Stay Car Park
Spaces: 30
Number Accessible Spaces: 6
Accessible Spaces Note:Parking is chargeable for all vehicles. £2.00 for first hour, then £10.00 per hour.
The short-stay car park will be closed on from Saturday 2 to Monday 4 May 2026 (inclusive). Please allow extra time to find alternative parking.
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.ukCharges
Per Hour: £3.50
Note:Short stay 21-60 mins - £3.50
Short stay 61-120 mins - £6.50
The short-stay car park will be closed overnight between 01:00 and 04:00 from Tuesday 28 April to Friday 1 May. This to allow for repairs to the station roof.
The station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for Blue Badge holders remains available as normal. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
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Car Park 2
Notes
The station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for Blue Badge holders is available in the short stay car park. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
Operator Name: London North Eastern Railway
Name: York Station Long Stay Car Park
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.lner.co.uk/Opening Times
Sun 24hCharges
Off-peak: £7.50
Daily: £20.00
Weekly: £75.00
Monthly: £227.50
Annual: £1,925.00
Saturday: £7.50
Sunday: £7.50
Note:Closure of long stay car park from 15 March 2025
From 23:59 on Friday 14 March, the station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for blue badge holders will be unaffected. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
Short Stay 30-60 mins £3.50
Short Stay 61-120 mins - £6.50
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
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Bicycle Facilities
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Spaces626
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ShelteredYes
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CctvYes
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Location
Within station, within car park, and next to the ticket office
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Annotation
80 secure stands.
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TypeCompounds
Stands
Racks
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Accessibility
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Helpline
03457 225 225 or 18001 03457 225 225 (Text relay service)
https://www.nationalrail.co.uk/ -
Staff Help Available
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
Accessible machines are available on the main concourse
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Height Adjusted Ticket Office CounterYes
Available during Travel Centre opening times
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Ramp For Train AccessYes
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Accessible Taxis
No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
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Accessible toiletsYes
The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
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Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Station Message
All toilets are out of order at London Fenchurch Street station.
London Fenchurch Street facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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TravelcardZone 1
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car ParkNo
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Seated AreaNo
Seating is available on the main concourse and on the platforms.
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Waiting Room
Upper Main Concourse.
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Refreshment FacilitiesYes
Coffee shop, public house/bar, food outlet (Seating available)
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ToiletsYes
The toilets are located by the lifts at the left hand side of the Main Entrance to the station.
The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station.
These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).
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Accessible toiletsYes
There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance using the station help point next to the disabled toilet.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
Outside the station
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Atm MachineYes
Located on main concourse
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Bureau De ChangeYes
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ShopsYes
Wide range of shops
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Rail replacement locations
c2c Rail Replacement on Fenchurch Street in front of the Pret A Manger; take a right from the Main Entrance then a left (W3W ///text.lights.junior)
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located by the lifts at the left hand side of the Main Entrance to the station.
The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station.
These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).
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Accessible toiletsYes
There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance using the station help point next to the disabled toilet.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Open
Not Christmas Day or Boxing Day
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Operator NameOperated by c2c
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Information Available From StaffYes - from information point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvYes
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Annotation
Cycle storage is available within a short distance of the station on Mark Lane and Crutched Friars
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Cooper's Row
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Height Adjusted Ticket Office CounterYes
Every ticket office counter has been lowered at this station
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available from the taxi rank outside the main station entrance on Fenchurch Street
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Accessible Public Telephones
Located on main concourse
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Nearest stations with more facilitiesLondon BridgeLondon Cannon StreetLondon Liverpool StreetLondon Blackfriars
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Accessible toiletsYes
There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance using the station help point next to the disabled toilet.
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Step Free Access
The main entrance is the only entrance that has step free access. There is a lift to take you from the entrance to the station concourse and platform levels. Please note there is no step free access from the Coopers Road entrance to the station.
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Ticket GatesYes
There are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
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Impaired Mobility Set DownYes
Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance.
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Wheelchairs AvailableYes
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