Ticket office staff make every effort to provide the assistance that disabled passengers require.
Ramp for train access
Yes
Step free access
No part of station
Step free access note
Access to the station is via a hundred metre cobbled street slope or uneven pavement down to the ticket office. Platform 1 - has level access for train to Manchester Victoria, St Helens, Wigan, Preston and Warrington Bank Quay. Platform 2 - has level access for trains to Liverpool Platform 3 - down 20 steps to level under-pass and then up 20 steps to the platform for trains to Warrington Central and Manchester Piccadilly. Platform 4 - down 20 steps to level under-pass and then up 20 steps to the platform for trains to Liverpool
Impaired mobility set down
No designated area is provided. The station front may be used for set down purposes.