Trains from Sunderland Train Station
to Okehampton Interchange
Book your tickets
Sunderland Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
There is a waiting room between platform 1 and 4 .
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Refreshment FacilitiesYes
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ToiletsYes
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Accessible toiletsNo
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Rail replacement locations
Rail replacement services pick up/drop off from bus stop B on Fawcett Street, near to Virgin Money on Athenaeum Street.
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Click here to see the map -
CCTVNo
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Toilets
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AvailableYes
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:15 to 00:00
Sun 06:30 to 00:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
Located on the North Concourse and accepts cash and cards.
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
- Category A Station
Lifts to all platforms for disabled passengers from the North end of the station. Open for all services.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableYes
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Station Message
New station - not open yetThis new station is expected to open this summer. More information will be published here when it becomes available.
Okehampton Interchange facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
.
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Waiting RoomNo
.
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Refreshment FacilitiesNo
.
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ToiletsNo
.
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Accessible toiletsNo
.
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Baby ChangeNo
.
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TelephonesNo
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Wi FiNo
.
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Rail replacement locations
Uses bus stop off Hameldown Road
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CCTVYes
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Toilets
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Accessible toiletsNo
.
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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AvailableNo
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Information Available From StaffYes - from help point
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Parking
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NameStation Car Park
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Spaces200
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Number Accessible Spaces10
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Location
Cycle Storage Available both sides of the station.
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Accessibility
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HelplineYes
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
.
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Ramp For Train AccessYes
.
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Accessible Taxis
.
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Accessible toiletsNo
.
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Step Free Access
Step-free category A station - This station has step-free access to all platforms / the platform via lifts.
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Ticket GatesNo
.
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Impaired Mobility Set DownYes
.
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Wheelchairs AvailableNo
.
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.