
Trains from Stoke-on-Trent
to Basildon
From £56.00
Stoke-on-Trent to Basildonby train on average takes 3 hrs 9 mins
Stoke-on-Trent to Basildon one way only
Cheapest Advance Single from £56.00Quick Links
Route info - Did you know!
- Trains depart every 15 minutes
- First train leaves Stoke-on-Trent at 06:53
- Last train leaves Stoke-on-Trent at 20:53
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Stoke-on-Trent to Basildon train times
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Stoke-on-Trent facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car ParkYes
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First Class Lounge
There is currently no First Class lounge at this station
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Seated AreaYes
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Waiting RoomYes
Platforms 1 & 2
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TrolleysYes
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Refreshment FacilitiesYes
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ToiletsYes
The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi FiYes
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Post BoxYes
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Atm MachineYes
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ShopsYes
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Rail replacement locations
Rail replacement coach services can be found at the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://avantiwestcoast.missingx.com/0345 528 0253 -
AvailableYes
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: Avanti West Coast
Name: Stoke on Trent Car Park 2
Spaces: 24
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website. Different rates apply to non-rail users - please speak to a member of staff.
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Car Park 2
Notes
Operator Name: Avanti West Coast
Name: Stoke-on- Trent Car Park 3
Spaces: 460
Number Accessible Spaces: 20
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website. Different rates apply to non-rail users - please speak to a member of staff.
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Bicycle Facilities
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Spaces88
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ShelteredYes
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CctvYes
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Location
all platforms
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Annotation
The cycle hub on Platform 1 has space for 63 cycles. There are stands for 28 cycles on Platform 1 and a further 24 stands for cycles in Car Park 3 (Platform 2/3).
63 spaces in platform 1 cycle hub
14 hoops on platform 1 (2 x cycles per hoop = 28 spaces)
12 hoops in car park 3 (2 x cycles per hoop = 24 spaces)
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TypeCompounds
Lockers
Stands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Fri 05:30 to 00:00
Sat 05:30 to 23:30
Sun 07:30 to 00:00 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
By the North end of platform 1
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Accessible toiletsYes
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Step Free Access
This station has step-free access to all platforms / the platform
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Ticket GatesYes
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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First Class lounge
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Details
There is currently no First Class lounge at this station
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Basildon facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car ParkNo
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Seated AreaYes
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Refreshment FacilitiesYes
Drinks available at Station News.
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ToiletsYes
The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toiletsYes
Located in booking hall. This can be accessed using a radar key.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
-
Post BoxYes
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Atm MachineYes
Adjacent to main entrance
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ShopsYes
"Station News" in the Booking Hall
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Rail replacement locations
c2c Rail Replacement in the bays on Southernhay, east of the Station Entrance (W3W ///power.simply.locker)
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toiletsYes
Located in booking hall. This can be accessed using a radar key.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Open
Closed Christmas Day and Boxing Day
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Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Information Services Open
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points are located on each platform.
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Ticket gatesYes
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Bicycle Facilities
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Spaces36
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ShelteredYes
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CctvNo
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Location
Outside front of station towards Bus station
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Annotation
Council owned and maintained racks
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:00 to 21:00
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Operated by local companies. Pre-booking advised.
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Accessible toiletsYes
Located in booking hall. This can be accessed using a radar key.
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Step Free Access
Step free access is available to both platforms via lifts
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Ticket GatesYes
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Impaired Mobility Set DownNo
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