Newcastle to Newcastle Train Tickets & Timetables

Newcastle Train Station to Newcastle Train Station

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Station Message

The men's toilet on platform 12 is currently closed for refurbishment at Newcastle station. Please use alternative facilities between platform 3 and 4.

Newcastle Train Station facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for GR
Facilities
- Car Park
  
  Yes
- First Class Lounge
  Located
  South end of Platform 3
  Opening hours
  Monday - Friday 06:15 - 20:00 Saturday 06:15 - 17:00 Sunday 09:00 - 20:00
  Located
  South end of Platform 3
  Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
  Tickets Accepted
  - Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train
  - Any First Class Open ticket valid for travel on the LNER route
  - LNER First Advance (routed LNER/LNER & connections)
  - LNER First Class Reader Offer (routed LNER/LNER & connections)
  - LNER Self Print First Class Upgrade voucher (routed LNER/LNER & connections)
  - Inclusive Tour Tickets
  - Weekend First
  Restricted tickets
  - All First Class tickets valid only on other train operators, including Caledonian Sleepers
  Facilities
  Toilets / Meeting rooms, TV, newspapers
  Refreshments
  Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
  Wi-Fi
  Yes
  Showers
  No
- Seated Area
  
  Yes
- Waiting Room
  
  This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
  Waiting Room opening hours are at all times that the station is open
- Trolleys
  
  Yes
- Refreshment Facilities
  
  Yes
  
  Coffee shop Food vending machine Public House/Bar Food outlet (Seating available)
- Toilets
  
  Yes
  
  The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4. Toilet opening hours are at all times that the station is open.
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Passenger Assistance lounge, Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3&4.
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Newcastle station
- Post Box
  
  Yes
  
  Outside the station
- Atm Machine
  
  Yes
  
  In the Main Square next to Boots
- Shops
  
  Yes
  
  WH Smith, Boots, Sainsbury, Costa, Cafe Nero, Pumpkin Cafe, AMT Coffee,.Greggs, Centurion,Destination 1850 and M&S
- Rail replacement locations
  
  Rail Replacement Coaches leave from the front of the station.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4. Toilet opening hours are at all times that the station is open.
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Passenger Assistance lounge, Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3&4.
Wifi
- Annotation
  
  Find WiFi Hotspots around Newcastle station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  01163663587
- Information Available From Staff
  
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Information available from Travel Centre at these times.
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Car Park 1
  
  Notes
  
  Operator Name: London North Eastern Railway
  Name: Long Stay Car Park
  Spaces: 454
  
  Number Accessible Spaces: 17
  Accessible Spaces Note:
  Parking is chargeable for all vehicles. Weekday Off Peak rates are applied from 10:00.
  
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Website
  https://www.nationalrail.co.uk/
  Opening Times
  Mon-Sun 04:00 to 23:00
  Charges
  Off-peak: £8.00
  Daily: £20.00
  Weekly: £78.00
  Monthly: £253.50
  Annual: £2,145.00
  Saturday: £8.00
  Sunday: £8.00
  Note:
  Short Stay 30-60 mins £3.50
  Short Stay 61-120 mins - £6.50
  Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
  Simply purchase your ticket at the car park on the day.
- Car Park 2
  
  Notes
  
  Operator Name: London North Eastern Railway
  Name: Short stay
  Spaces: 27
  
  Number Accessible Spaces: 3
  Accessible Spaces Note:
  The short stay car park has 20 normal spaces 3 accessible spaces and 4 drop off/ pick up and 4 motorcycle spaces
  
  Accessible Car Park Equipment: No
  Accessible Car Park Equipment Note:
  Short Stay Car Park, first twenty minutes free of charge.
  
  Cctv: Yes
  Website
  https://www.nationalrail.co.uk/
  Charges
  Per Hour: £3.50
  Note:
  Short stay 21-60 mins - £3.50
Bicycle Facilities
- Spaces
  
  174
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Platform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.
- Annotation
  
  28 stands accommodating 56 cycles
- Type
  
  Stands
Accessibility
- Helpline
  
  03457 225 225 or 18001 03457 225 225 (Text relay service)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  When arriving for booked or turn-up-and-go assistance, the meeting point is the Passenger Assistance Lounge - platform 12. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
- Staff help available opening hours
  
  Mon-Fri 04:00 to 00:15
  Sat 04:00 to 23:30
  Sun 07:00 to 00:15
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Accessible machine are located on the main concourse
- Height Adjusted Ticket Office Counter
  
  Yes
  
  Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  Platform 3
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Passenger Assistance lounge, Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3&4.
- Step Free Access
  
  Please note that although this station is classified step-free, the bridge between the platforms is quite steep. Lifts are available using a subway but only to platforms 1-4 and platforms 9-12. Staff are available to assist using the footbridge.
  This station is a category B2 station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
  Newcastle has a RNIB 'Map for All' located at the entrances to the Station.
  Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
- Ticket Gates
  
  -
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  Yes
First Class lounge
- Details
  Located
  South end of Platform 3
  Opening hours
  Monday - Friday 06:15 - 20:00 Saturday 06:15 - 17:00 Sunday 09:00 - 20:00
  Located
  South end of Platform 3
  Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
  Tickets Accepted
  - Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train
  - Any First Class Open ticket valid for travel on the LNER route
  - LNER First Advance (routed LNER/LNER & connections)
  - LNER First Class Reader Offer (routed LNER/LNER & connections)
  - LNER Self Print First Class Upgrade voucher (routed LNER/LNER & connections)
  - Inclusive Tour Tickets
  - Weekend First
  Restricted tickets
  - All First Class tickets valid only on other train operators, including Caledonian Sleepers
  Facilities
  Toilets / Meeting rooms, TV, newspapers
  Refreshments
  Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
  Wi-Fi
  Yes
  Showers
  No

Station Message

The men's toilet on platform 12 is currently closed for refurbishment at Newcastle station. Please use alternative facilities between platform 3 and 4.

Newcastle Train Station facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for GR
Facilities
- Car Park
  
  Yes
- First Class Lounge
  Located
  South end of Platform 3
  Opening hours
  Monday - Friday 06:15 - 20:00 Saturday 06:15 - 17:00 Sunday 09:00 - 20:00
  Located
  South end of Platform 3
  Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
  Tickets Accepted
  - Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train
  - Any First Class Open ticket valid for travel on the LNER route
  - LNER First Advance (routed LNER/LNER & connections)
  - LNER First Class Reader Offer (routed LNER/LNER & connections)
  - LNER Self Print First Class Upgrade voucher (routed LNER/LNER & connections)
  - Inclusive Tour Tickets
  - Weekend First
  Restricted tickets
  - All First Class tickets valid only on other train operators, including Caledonian Sleepers
  Facilities
  Toilets / Meeting rooms, TV, newspapers
  Refreshments
  Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
  Wi-Fi
  Yes
  Showers
  No
- Seated Area
  
  Yes
- Waiting Room
  
  This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
  Waiting Room opening hours are at all times that the station is open
- Trolleys
  
  Yes
- Refreshment Facilities
  
  Yes
  
  Coffee shop Food vending machine Public House/Bar Food outlet (Seating available)
- Toilets
  
  Yes
  
  The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4. Toilet opening hours are at all times that the station is open.
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Passenger Assistance lounge, Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3&4.
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Newcastle station
- Post Box
  
  Yes
  
  Outside the station
- Atm Machine
  
  Yes
  
  In the Main Square next to Boots
- Shops
  
  Yes
  
  WH Smith, Boots, Sainsbury, Costa, Cafe Nero, Pumpkin Cafe, AMT Coffee,.Greggs, Centurion,Destination 1850 and M&S
- Rail replacement locations
  
  Rail Replacement Coaches leave from the front of the station.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4. Toilet opening hours are at all times that the station is open.
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Passenger Assistance lounge, Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3&4.
Wifi
- Annotation
  
  Find WiFi Hotspots around Newcastle station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  01163663587
- Information Available From Staff
  
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Information available from Travel Centre at these times.
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Car Park 1
  
  Notes
  
  Operator Name: London North Eastern Railway
  Name: Long Stay Car Park
  Spaces: 454
  
  Number Accessible Spaces: 17
  Accessible Spaces Note:
  Parking is chargeable for all vehicles. Weekday Off Peak rates are applied from 10:00.
  
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Website
  https://www.nationalrail.co.uk/
  Opening Times
  Mon-Sun 04:00 to 23:00
  Charges
  Off-peak: £8.00
  Daily: £20.00
  Weekly: £78.00
  Monthly: £253.50
  Annual: £2,145.00
  Saturday: £8.00
  Sunday: £8.00
  Note:
  Short Stay 30-60 mins £3.50
  Short Stay 61-120 mins - £6.50
  Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
  Simply purchase your ticket at the car park on the day.
- Car Park 2
  
  Notes
  
  Operator Name: London North Eastern Railway
  Name: Short stay
  Spaces: 27
  
  Number Accessible Spaces: 3
  Accessible Spaces Note:
  The short stay car park has 20 normal spaces 3 accessible spaces and 4 drop off/ pick up and 4 motorcycle spaces
  
  Accessible Car Park Equipment: No
  Accessible Car Park Equipment Note:
  Short Stay Car Park, first twenty minutes free of charge.
  
  Cctv: Yes
  Website
  https://www.nationalrail.co.uk/
  Charges
  Per Hour: £3.50
  Note:
  Short stay 21-60 mins - £3.50
Bicycle Facilities
- Spaces
  
  174
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Platform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.
- Annotation
  
  28 stands accommodating 56 cycles
- Type
  
  Stands
Accessibility
- Helpline
  
  03457 225 225 or 18001 03457 225 225 (Text relay service)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  When arriving for booked or turn-up-and-go assistance, the meeting point is the Passenger Assistance Lounge - platform 12. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
- Staff help available opening hours
  
  Mon-Fri 04:00 to 00:15
  Sat 04:00 to 23:30
  Sun 07:00 to 00:15
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Accessible machine are located on the main concourse
- Height Adjusted Ticket Office Counter
  
  Yes
  
  Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  Platform 3
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Passenger Assistance lounge, Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3&4.
- Step Free Access
  
  Please note that although this station is classified step-free, the bridge between the platforms is quite steep. Lifts are available using a subway but only to platforms 1-4 and platforms 9-12. Staff are available to assist using the footbridge.
  This station is a category B2 station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
  Newcastle has a RNIB 'Map for All' located at the entrances to the Station.
  Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
- Ticket Gates
  
  -
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  Yes
First Class lounge
- Details
  Located
  South end of Platform 3
  Opening hours
  Monday - Friday 06:15 - 20:00 Saturday 06:15 - 17:00 Sunday 09:00 - 20:00
  Located
  South end of Platform 3
  Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
  Tickets Accepted
  - Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train
  - Any First Class Open ticket valid for travel on the LNER route
  - LNER First Advance (routed LNER/LNER & connections)
  - LNER First Class Reader Offer (routed LNER/LNER & connections)
  - LNER Self Print First Class Upgrade voucher (routed LNER/LNER & connections)
  - Inclusive Tour Tickets
  - Weekend First
  Restricted tickets
  - All First Class tickets valid only on other train operators, including Caledonian Sleepers
  Facilities
  Toilets / Meeting rooms, TV, newspapers
  Refreshments
  Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
  Wi-Fi
  Yes
  Showers
  No

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Trains from Newcastle Train Stationto Newcastle Train Station

Newcastle Train Station to Newcastle Train Station

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Station Message

Newcastle Train Station facilities

Notes

Website

Opening Times

Charges

Notes

Website

Charges

Station Message

Newcastle Train Station facilities

Notes

Website

Opening Times

Charges

Notes

Website

Charges

Northern App

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Trains from Newcastle Train Station
to Newcastle Train Station