Trains from Manchester Victoria Station
to New Holland
Book your tickets
Station Message
The accessible toilets are out of order at Manchester Victoria station.
Manchester Victoria Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are no designated waiting rooms, but the station concourse and platforms are fully canopied
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Trolleys
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Station Buffet
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
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Toilets
A key is available in the Duty's Manager's office.
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Accessible toilets
April 2024, Toilets are currently out of service due to refurbishment
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Rail replacement locations
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M & S shop."Л"Л"Л"Л"Л"Л"Л
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CCTV
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Toilets
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Available
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Location
A key is available in the Duty's Manager's office.
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Accessible toilets
April 2024, Toilets are currently out of service due to refurbishment
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces38
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ShelteredNo
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Cctv
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Location
Next to lifts by platform 3
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Annotation
38 cycle stands on platform and approach
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance
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Staff help available opening hoursMon-Sun 05:45 to 00:25
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Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
Located near the ticket office.
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Height Adjusted Ticket Office Counter
There is a disabled counter at the station and can be used when requested
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Ramp For Train Access
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Accessible toilets
April 2024, Toilets are currently out of service due to refurbishment
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Step Free Access
- Category A Station
- Scooter Friendly Station
Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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New Holland facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
No waiting rooms at the station. Shelters provided on the 1 and only platform.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off in the layby outside the Lincoln Castle Hotel
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
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Information Services Open
Information available from Help Point 24/7.
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Customer Help Points
Platform 1
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces7
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces4
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ShelteredNo
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Cctv
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Location
Station entrance.
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Annotation
From Sunday 20 May 2018, if you're travelling with TransPennine Express and would like to bring your bike on board, you'll need to reserve a space for it in advance.
Bike reservations will remain free of charge.
How to book a bike space:
Customers can make a reservation using the methods below, and must do so at least 24 hours in advance of travel:
By phone:- Call 0345 600 1671 (select Option 3)
Online: - When you're buying tickets through tpexpress.co.uk you will be given the option to book a space for your bike.
At the booking office: - Bike reservations can be requested at any booking office.
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TypeStands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesBarton-on-Humber
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Accessible toilets
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Step Free Access
Category A station, Station is unstaffed. Access to the station is via the main road which is step free so no problem for disabled customers onto the only platform.
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Ticket Gates
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Impaired Mobility Set Down
Access to the station is via the main road which is step free so no problem for disabled customers onto the only platform. Unable to convey wheelchairs on the first services.
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