Trains from Macclesfield Train Station
to Guildford
Book your tickets
Macclesfield Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Waiting Room
Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.
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Trolleys
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Station Buffet
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Toilets
The accessible toilets are located on Platform 1.
Opening hours:
Monday to Friday: 5:30am to 12:15am
Saturday: 6.00am to 12:15am
Sunday: 7:30am to 12:15am
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Accessible toilets
An accessible toilet is available on Platform 1
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Baby Change
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Telephones
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Wi Fi
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Shops
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Rail replacement locations
Pick Up / Drop Off on station forecourt.
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CCTV
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Toilets
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Available
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Location
The accessible toilets are located on Platform 1.
Opening hours:
Monday to Friday: 5:30am to 12:15am
Saturday: 6.00am to 12:15am
Sunday: 7:30am to 12:15am
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Accessible toilets
An accessible toilet is available on Platform 1
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Help point available in the car park.
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Ticket gates
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Parking
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Car Park 1
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Upper Station Car Park
Spaces: 19
Number Accessible Spaces: 2
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:Please note there is a slight gradient from this car park to the station building
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
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Car Park 2
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Lower Station Car Park
Spaces: 38
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is downhill from the main station building
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
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Bicycle Facilities
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Spaces48
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ShelteredYes
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Cctv
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Location
Located on the North end of Platform 1
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Annotation
Stands and wheel racks are free to use. 24 hoops on Platform 1 (2 x cycles per hoop = 48 spaces)
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TypeStands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sat 05:30 to 00:15
Sun 07:30 to 00:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
An accessible toilet is available on Platform 1
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Step Free Access
Category B1 - Step free access to all platforms. Access to platform 1 via steep ramp. Access to Platform 2/3 via lift
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Station Message
The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950
Guildford facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Guildford ticket office has Smartcard facilities including issuing new cards and selling tickets to Smartcard.
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Penalty Fares
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Facilities
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Car Park
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Seated Area
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Waiting Room
Located on Platforms 3/4 and 5/6
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Station Buffet
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Toilets
The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
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Rail replacement locations
Bus lay-by in Station Forecourt off Walnut Tree Close.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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Car Park 1
Notes
Bank Holiday £4.00
Name: Premium Car Park
Spaces: 250
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Daily: £15.50
Saturday: £10.50
Sunday: £4.00
Note:Bank Holiday £4.00
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Car Park 2
Notes
Bank Holiday £2.00
Name: Standard Car Park
Spaces: 77
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Daily: £11.00
Saturday: £6.00
Sunday: £2.00
Note:Bank Holiday £2.00
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Bicycle Facilities
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Spaces378
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ShelteredYes
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Cctv
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Location
Car parks 1 & 2
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TypeCompounds
Stands
Racks
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 06:00 to 22:00
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
A low height ticket office counter is located within the main booking hall.
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Ramp For Train Access
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Accessible Taxis
The taxi rank is located outside the main station entrance (platform 2)
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Accessible toilets
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Step Free Access
There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.
There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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