Ticket office staff make every effort to provide the assistance that disabled passengers require. There is a "kissing gate" on the Manchester bound platform which makes this platform inaccessible to wheelchair users.
Ramp for train access
Accessible public telephones
The highest operating part of the telephone is 1140 mm above floor level.
Step free access
No part of station
Step free access note
Services towards Manchester: Level access through a kissing gate from Ferndale Avenue, or down 30 steps from Moorland Road bridge to the ticket office then through an 87cm wide gate and along a ramp (25 paces, 1:15 slope) onto the platform. It should be noted that the gate cannot be negotiated by a wheelchair user. Services Towards Buxton: Level access through a 103cm wide gate from Moorland Road bridge and down a stepped ramp (10 steps 15cm high each 200cm apart, ramp length 35 paces, 1:6 average slope) onto the platform.
Impaired mobility set down
No designated area is provided. Street set down only available.