Trains from Workington
to Kew Gardens
Book your tickets
Workington facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
yes and canopies
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Station Buffet
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Toilets
Toilets are available from first train until the last train, key is held in the ticket office due to reduce vandalisation
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick up and Drop off outside the front of the station
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CCTV
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Toilets
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Available
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Location
Toilets are available from first train until the last train, key is held in the ticket office due to reduce vandalisation
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDepartureScreens
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Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
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NameStation Car Park
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Spaces6
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Number Accessible Spaces5
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces20
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ShelteredNo
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Cctv
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Location
On the platform
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Category C station
Level access to both platforms via staff operated foot crossing only with staff assistance during staffing hours. Otherwise short flight of steps onto Barrow platform with stepped footbridge onto Carlisle platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Kew Gardens facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Validator
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TravelcardZone 3/4
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Penalty FaresPenalty fares apply for LT
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Facilities
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Car Park
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Seated Area
There are no seats in the ticket hall. Seats are available on the platform.
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Waiting Room
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Station Buffet
Newsagent inside station
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Toilets
Male and female toilets on the eastbound platform - no charge. These are temporarily closed during lockdown restrictions.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
Near Lloyds Pharmacy outside western entrance.
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Atm Machine
Outside western entrance of station.
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Shops
Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops outside western and eastern entrances.
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Rail replacement locations
Replacement buses will usually stop in Kew Road at the Victoria Gate stops.
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CCTV
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Toilets
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Available
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Location
Male and female toilets on the eastbound platform - no charge. These are temporarily closed during lockdown restrictions.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0343 222 1234 -
Information Available From StaffYes - from help point
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Customer Help Points
Not monitored at all times.
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0343 222 1234 or 020 3031 9331 (Textphone)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 05:20 to 01:15
Sun 07:10 to 00:10 -
Induction Loop
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Accessible Ticket Machines
Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond.
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Ticket Gates
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Impaired Mobility Set Down
Drop-off points at western and eastern entrances with drop kerbs
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