Trains from Warrington Bank Quay
to Neath
Book your tickets
Warrington Bank Quay facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Waiting Room
Closed until further notice.
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Trolleys
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Station Buffet
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Toilets
The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
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Rail replacement locations
Pick Up / Drop Off on Station Forecourt.
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CCTV
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Toilets
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Available
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Location
The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Warrington Bank Quay Car Park 1 - Parker Street
Spaces: 77
Number Accessible Spaces: 7
Accessible Spaces Note:2 Electric Vehicle Charging Point
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sat 05:15 to 00:15
Sun 08:15 to 00:15Charges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
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Car Park 2
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Warrington Bank Quay Car Park 2 - Slutchers Lane
Spaces: 200
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sat 05:15 to 00:15
Sun 08:15 to 00:15Charges
Daily: £9.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
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Bicycle Facilities
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Spaces36
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ShelteredYes
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Cctv
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Location
28 cycle spaces are available outside the main entrance and 8 cycle spaces are on Platform 3/4.
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Annotation
10 hoops at station front (2 x cycles per hoop = 20 spaces)
5 hoops on platform 1/2 (2 x cycles per hoop = 10 spaces)
3 hoops on platform 3/4 (2 x cycles per hoop = 6 spaces)
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TypeStands
Racks
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.
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Staff help available opening hoursMon-Sat 05:30 to 00:00
Sun 08:15 to 00:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This station has step-free access to all platforms / the platform
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Station Message
Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.
Neath facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresTrain Operator: AW
Url: https://tfwrail.wales/about-us/policies-and-reports/revenue-protection-policy
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Facilities
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Car Park
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Seated Area
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Station Buffet
It is located to the right of the ticket office, and main station entrance as you enter into the station foyer area.
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Toilets
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
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Accessible toilets
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is at the station front.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
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Accessible toilets
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: A P C O A
Name: Station Car Park
Spaces: 64
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Neath Port Talbot Council operate Milland Road Car Park, which is adjacent to the westbound platform. More information on its provision can be found here Parking "У Neath Port Talbot Council (npt.gov.uk)
Operator Name: Neath Port Talbot Council
Name: Neath - Milland Road Car Park
Spaces: 450
Number Accessible Spaces: 37
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
Opening Times
Mon-Sun 24hCharges
Off-peak: £1.50
Per Hour: £1.50
Daily: £3.80
Saturday: £3.80
Sunday: £1.00
Note:Milland Road Car Park is operated by Neath Port Talbot Council and more information can be found on the Council's website Parking "У Neath Port Talbot Council (npt.gov.uk)
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Bicycle Facilities
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Spaces16
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ShelteredYes
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Cctv
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Location
Cycle parking is in two locations at Neath. 4 Sheffield Stands providing 8 bicycle parking spaces are located at the end of canopy at Platform 2 (eastbound platform, Cardiff direction). 8 Sheffield Stands providing 16 bicycle parking spaces are also located under the canopy, at the Milland Road entrance to Platform 1. (westbound platform, Swansea direction.)
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Monday to Sunday 06:00 to 22:00
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Staff help available opening hoursMon-Sun 06:00 to 22:00
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
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Step Free Access
Category B2.
Step free access to Platform 1 (to Swansea) from Milland Road car park.
Step free access to Platform 2 (to Cardiff) via the station entrance.
Access between both platforms is via a footbridge with steps or a bridge with lifts (owned by Neath Port Talbot County Borough Council).
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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