Trains from Kidsgrove
to Guildford
Book your tickets
Kidsgrove facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Top up your Smartcard at either the Ticket Office or Ticket Vending Machine
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car Park
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Seated Area
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Waiting Room
There is a heated waiting room available on platform 1 and also on platform 2/3. There is a shelter with seating available on platform 4.
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Station Buffet
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Toilets
The toilets are located inside the Booking Hall. The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 06:10 to 12:30
- Saturday: 06:10 to 12:30
- Sunday: Unavailable
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Accessible toilets
The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
In the event of engineering, the bus / coach will collect from the entrance of the station car park.
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CCTV
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Toilets
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Available
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Location
The toilets are located inside the Booking Hall. The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 06:10 to 12:30
- Saturday: 06:10 to 12:30
- Sunday: Unavailable
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Accessible toilets
The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key.
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
Available
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Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from help point
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Customer Help Points
Platform 1 & 2 push button help point available 24hrs per day.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameEast Midlands Railway
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NameStation Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23315
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Spaces56
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ChargesDaily: £2.50
Weekly: £8.00
Monthly: £25.00
Three Monthly: £68.00
Annual: £250.00
Saturday: £1.50
Sunday: £1.50 -
Number Accessible Spaces3
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces38
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 06:10 to 12:30
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Induction Loop
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Accessible Ticket Machines
Pertis
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
none
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Accessible toilets
The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key.
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Step Free Access
Category B
Access is available to all platforms at this station via the lifts and footbridge
This station has tactile paving at the edge of each platform.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Station Message
The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950
Guildford facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Guildford ticket office has Smartcard facilities including issuing new cards and selling tickets to Smartcard.
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Penalty Fares
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Facilities
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Car Park
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Seated Area
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Waiting Room
Located on Platforms 3/4 and 5/6
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Station Buffet
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Toilets
The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
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Rail replacement locations
Bus lay-by in Station Forecourt off Walnut Tree Close.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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Car Park 1
Notes
Bank Holiday £4.00
Name: Premium Car Park
Spaces: 250
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Daily: £15.50
Saturday: £10.50
Sunday: £4.00
Note:Bank Holiday £4.00
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Car Park 2
Notes
Bank Holiday £2.00
Name: Standard Car Park
Spaces: 77
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Daily: £11.00
Saturday: £6.00
Sunday: £2.00
Note:Bank Holiday £2.00
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Bicycle Facilities
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Spaces378
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ShelteredYes
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Cctv
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Location
Car parks 1 & 2
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TypeCompounds
Stands
Racks
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 06:00 to 22:00
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
A low height ticket office counter is located within the main booking hall.
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Ramp For Train Access
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Accessible Taxis
The taxi rank is located outside the main station entrance (platform 2)
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Accessible toilets
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Step Free Access
There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.
There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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