Trains from Hough Green
to Whittlesea
Book your tickets
Hough Green facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
yes and canopy
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stops on Liverpool Road (200 yards from station, station side for Warrington, opposite side for Liverpool)
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces41
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ChargesFree
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Number Accessible Spaces3
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces15
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ShelteredNo
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Cctv
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Location
On the platform
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Annotation
5 cycle lockers and 10 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 07:10 to 13:50
Sat 07:10 to 21:30 -
Induction Loop
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Accessible Ticket Machines
Platform 1
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
Level access to Liverpool bound platform. Access to the Manchester bound platform is off Netherley Road via 12 metre ramp and then 11 steps.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Whittlesea facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Replacement transport stop by level crossing
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CCTV
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Toilets
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Accessible toilets
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Wifi
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Available
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens -
Customer Help Points
Help points are available on the platforms.
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Ticket gates
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Parking
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Contact Details0845 600 7245
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Operator NameGreater Anglia
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NameStation Car Park
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Spaces10
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ChargesFree
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Number Accessible Spaces0
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces10
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ShelteredYes
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Cctv
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Location
Within station, entrance up to platform
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TypeStands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
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Staff help available opening hours
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toilets
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Step Free Access
This station has step free access to both platforms via the level crossing on Station Road. HOWEVER PLEASE NOTE. This is a dog toothed platform (staggered) and as such the Cambridge bound platform is a long walk down the lane off Station Road.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
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Ticket Gates
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Impaired Mobility Set Down
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