Trains from Helsby
to Minster
Book your tickets
Helsby facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
-
Penalty FaresPenalty fares apply for AW
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
-
Operator Name
-
Information Available From StaffYes - from help point
-
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
-
Ticket gates
-
-
Parking
-
Car Park 1
Notes
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 20
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 24h -
Car Park 2
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/ -
Car Park 3
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/
-
-
Bicycle Facilities
-
Spaces10
-
ShelteredYes
-
Cctv
-
Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
-
Annotation
4 hoops
-
TypeStands
-
-
Accessibility
-
Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Ticket machine is on Chester-bound platform.
-
Ramp For Train Access
-
Accessible Taxis
-
Nearest stations with more facilitiesChester
-
Accessible toilets
-
Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Minster facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
-
Penalty FaresPenalty fares apply for SE
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
Car park at the front of the station
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
-
Operator NameSoutheastern Customer Services
-
Information Available From StaffYes - from help point
-
Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
On platform
-
Ticket gates
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Operator NameSoutheastern
-
NameStation Car Park
-
Spaces10
-
ChargesFree
-
Number Accessible Spaces2
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces8
-
ShelteredYes
-
Cctv
-
Location
Forecourt
-
Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
-
TypeStands
-
-
Accessibility
-
Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hours
-
Induction Loop
-
Accessible Ticket Machines
by entrance to platform 2
-
Ramp For Train Access
-
Accessible Taxis
Accessible taxis are available to book
-
Accessible Public Telephones
Public telephones are not wheelchair accessible
-
Nearest stations with more facilitiesRamsgate
-
Accessible toilets
-
Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 2 for services away from London from station entrance. Step free access to platform 1 for services to London via railway foot crossing. Stepped footbridge available for crossing between platforms. Unstaffed station. There are no station staff but there are staff to assist on the trains.
-
Ticket Gates
-
Impaired Mobility Set Down
-