Trains from Helsby
to Basildon
From £60.00
Helsby to Basildonby train on average takes 4 hrs 34 mins
Helsby to Basildon one way only
Cheapest Advance Single from £60.00Quick Links
Route info - Did you know!
- Trains depart every 38 minutes
- First train leaves Helsby at 04:01
- Last train leaves Helsby at 20:02
Book your tickets
Helsby to Basildon train times
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Station Message
Pay as you go is available at this station.
Please note that Pay as you go north Wales is only valid on Transport for Wales services.
For more information, visit Pay as you go in North Wales
Helsby facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Refreshment FacilitiesNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameTransport for Wales
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NameStation Car Park
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Spaces20
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvNo
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Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
Ticket machine is on Chester-bound platform.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
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Nearest stations with more facilitiesChester
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Accessible toiletsNo
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Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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Basildon facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car ParkNo
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Seated AreaYes
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Refreshment FacilitiesYes
Drinks available at Station News.
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ToiletsYes
The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toiletsYes
Located in booking hall. This can be accessed using a radar key.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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Atm MachineYes
Adjacent to main entrance
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ShopsYes
"Station News" in the Booking Hall
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Rail replacement locations
c2c Rail Replacement in the bays on Southernhay, east of the Station Entrance (W3W ///power.simply.locker)
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toiletsYes
Located in booking hall. This can be accessed using a radar key.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Open
Closed Christmas Day and Boxing Day
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Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points are located on each platform.
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Ticket gatesYes
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Bicycle Facilities
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Spaces36
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ShelteredYes
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CctvNo
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Location
Outside front of station towards Bus station
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Annotation
Council owned and maintained racks
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:00 to 21:00
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Operated by local companies. Pre-booking advised.
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Accessible toiletsYes
Located in booking hall. This can be accessed using a radar key.
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Step Free Access
Step free access is available to both platforms via lifts
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.