
Trains from Hartlepool
to London Bridge
From £95.00
Hartlepool to London Bridgeby train on average takes 4 hrs 3 mins
Hartlepool to London Bridge one way only
Cheapest Advance Single from £95.00Quick Links
Route info - Did you know!
- Trains depart every 39 minutes
- First train leaves Hartlepool at 07:09
- Last train leaves Hartlepool at 20:32
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Hartlepool to London Bridge train times
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Hartlepool facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresTrain Operator: NT
Url: https://www.northernrailway.co.uk/about-us/playfare
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Facilities
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Car ParkYes
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Seated AreaYes
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Refreshment FacilitiesYes
Cafe and Craft Ale bar, both within station vacinity
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Toilets
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
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Baby ChangeYes
Inside booking hall
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TelephonesNo
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Wi Fi
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Rail replacement locations
Replacement transport will pick up/drop off at the bus stops outside the station front.
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CCTVYes
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Toilets
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Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points are outside the lifts on the platform and concourse lift entrances
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Ticket gatesYes
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Parking
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Contact Details0800 200 6060
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Operator NameLocal Council - 70 spaces
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NameStation Car Park - Operated by Hartlepool Council
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Spaces125
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ChargesDaily: £0.00
Note:Information as at 22/05/25 taken from the Hartlepool Council site
User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
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Number Accessible Spaces7
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Accessible Spaces Note
For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
This station is not operated by Northern Trains
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredYes
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CctvYes
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Location
Cycle Hoops are under the platform canapy on platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
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Staff help available opening hoursMon-Sat 07:00 to 19:00
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
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Step Free Access
- Category A Station
There are lifts to all platforms
Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Wheelchairs AvailableNo
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London Bridge facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
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TravelcardZone 1
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Penalty FaresPenalty fares apply for NR
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Facilities
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Car ParkNo
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Seated AreaYes
Seating areas are available station wide.
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Waiting RoomYes
The concourse and all platforms are partially or fully covered with a canopy.
The Assisted Travel Lounge is located on the left-hand side of the ticket office on the lower concourse.
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Refreshment FacilitiesYes
Station concourse
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ToiletsYes
Toilets including accessible toilets and a baby changing facility are located on the lower concourse on the north side of Stainer Street. A second set of toilets are available on the lower concourse through the Western Arcade.
A Changing Place facility is available for use by disabled passengers in London Bridge. The space has a height-adjustable adult-sized changing bench, hoist, shower facility, extra wide rolls of paper, and non-slip floors.
The facility is located on the on the upper concourse and can be accessed from an accessible lift on the lower concourse, at street level or via a lift on the London Underground.
If you, or a passenger you are accompanying, requires use of the Changing Place room, please speak to a member of staff or press one of our assistance help points throughout the station so we can help you gain access.
Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space.
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Accessible toiletsYes
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Baby ChangeYes
Female toilets,Male toilets
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TelephonesNo
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Wi FiYes
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Post BoxNo
Post Office located nearby
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Tourist InformationNo
N/A
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Atm MachineYes
ATMs are located on the lower and upper concourses, Western Arcade
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ShopsYes
Various shops, cafes and restaurants, vending and photobooths available
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Rail replacement locations
Replacement bus services are usually found at the Bus Station on London Bridge Street (Bus stop D).
However this is sometimes subject to change. Please check engineering posters or consult a member of staff.
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets including accessible toilets and a baby changing facility are located on the lower concourse on the north side of Stainer Street. A second set of toilets are available on the lower concourse through the Western Arcade.
A Changing Place facility is available for use by disabled passengers in London Bridge. The space has a height-adjustable adult-sized changing bench, hoist, shower facility, extra wide rolls of paper, and non-slip floors.
The facility is located on the on the upper concourse and can be accessed from an accessible lift on the lower concourse, at street level or via a lift on the London Underground.
If you, or a passenger you are accompanying, requires use of the Changing Place room, please speak to a member of staff or press one of our assistance help points throughout the station so we can help you gain access.
Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space.
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0203 4684714 -
AvailableYes
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Operator NameManaged by the Left Luggage unit who can be contacted on 0203 4684714
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
Information is available from staff at all times and information points are available
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
These are available on the main concourse.
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Ticket gatesYes
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Bicycle Facilities
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Spaces200
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ShelteredYes
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CctvYes
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Location
Located in Station Approach.
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TypeStands
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff Help Available
Customer information point located on the lower concourse by platforms 6/7 and upper concourse by entrance into the station (unpaid side).
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Staff help available opening hoursMon-Sat 04:00 to 01:00
Sun 06:00 to 01:00 -
Induction LoopYes
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Accessible Ticket MachinesNo
All machines are too high for wheelchair users. Staff assistance is available.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Taxis with ramps.
There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404
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Accessible toiletsYes
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Step Free Access
This is a Category A station. This station has step-free level access to all platforms via lifts.
The Assistance Meeting Point varies - please check with your operator.
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Ticket GatesYes
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Impaired Mobility Set DownYes
Please contact customer services of the appropriate train operator or speak to a member of the station team who will be able to assist:
- Southern: 0800 138 1016 (textphone 0800 138 1018)- Southeastern: 0800 783 4524 (textphone 0800 783 4548)- Thameslink: 0800 058 2844 (textphone 0800 975 1052)
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Wheelchairs AvailableYes
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