Trains from Eaglescliffe
to White Rose
Book your tickets
Station Message
The lift on the car park side of the station is not currently working at Eaglescliffe station.
Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
Eaglescliffe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting Room
There are shelters provided on both platforms.
Waiting Room opening times correspond with the ticket office opening times.
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Refreshment FacilitiesNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Rail replacement services pick up/drop off on Yarm Road at the service bus stops. Station side towards Middlesbrough and opposite side of road towards Darlington.
What3words - Towards Middlesborough - agreeable.axed.looks & towards Darlington - narrates.corrects.latter
Click here to see the map -
CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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NameStation Car Park
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Spaces79
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ChargesDaily: £4.40
Weekly: £17.60
Monthly: £68.00
Annual: £704.00
Note:Daily Charge: £4.40 Up to 2 hours (no return) £1.10 Up to 4 hours (no return) £2.20 Overnight Parking (1600-0759) £1.10
Ring Go Code 5721
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces4
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredNo
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CctvYes
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Location
Within car park
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Annotation
There are 4 stands and 4 lockers available at this station. Stands are free but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information please contact Stockton Borough Council on 01642 528499.
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Lifts are now available at this station, plus there is still access onto an island platform via a ramped footbridge, which is quite steep and may be unsuitable for mobility impaired customers.
Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern
Step free access from car park to station entrance.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Wheelchairs AvailableNo
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White Rose facilities
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomYes
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Refreshment FacilitiesNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiYes
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CCTVYes
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Toilets
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Accessible toiletsNo
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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AvailableNo
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Customer Help PointsYes
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Ticket gatesNo
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Accessibility
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HelplineYes
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Staff Help AvailableNo
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.