Broadbottom to Wivenhoe
Broadbottom facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting RoomWaiting room available during booking office hours, and shelter at all times
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
From the station car park (mini bus from Godley to Hadfield meets the full size bus)
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CCTV
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0161 228 7811 -
Operator Namegmpte
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NameStation Car Park
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Spaces53
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Charges
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces6
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:30 to 13:00
Sat 07:30 to 14:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Step Free Access
Category B station, To Manchester : From the car park up 1 step into the ticket hall, through the ticket hall and down a step onto the platform, or level access through a 3.4ft wide gate to the left of the ticket hall. Turn left and walk 11 paces to the footbridge, up 23 steps, across the footbridge (16 paces), down 22 steps onto the platform. Exit also available to Moss Lane through a 3ft wide gate, down 3 steps, along a ramp (15 paces, 1:6 slope) and up 25 steps. To Glossop : From the car park up 1 step into the ticket hall, through the ticket hall and down a step onto the platform or level access through a 3.4ft wide gate to the left of the ticket hall.
Coverage: no Part Of Station -
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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360° view
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Wivenhoe facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard CommentsGreater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Trolleys
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Station BuffetStation kiosk, selling hot and cold drinks, hot and cold food, newspapers and magazines.
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Toiletstoilets available when the ticket office is open in the ticket hall
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Accessible toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
Photobooth available in Booking Hall on platform 1.
Bookshelf in Booking Hall for books to borrow.
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Rail replacement locations
Replacement transport stop at bus stop at station entrance
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CCTV
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Toilets
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Available
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Locationtoilets available when the ticket office is open in the ticket hall
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Passenger Information SystemsDeparture Screens
Announcements
Arrival Screens -
Customer Help Points
Located on platform 1 and in the car park.
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Ticket gates
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Parking
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Contact DetailsEmail Address: [email protected]
Url: http://www.ncp.co.uk -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces55
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ChargesOff-peak: £4.50
Per Hour: N/A
Daily: £6.50
Weekly: £25.00
Monthly: £125.00
Three Monthly: £357.00
Six Monthly: N/A
Annual: £1250.00
Saturday: £3.50
Sunday: £3.50 -
Number Accessible Spaces2
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Disabled Blue Badge holders are exempt from parking charges.
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Cctv
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Bicycle Facilities
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Spaces40
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ShelteredNo
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Cctv
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Location20 cycle spaces on station forecourt plus 20 in the car park
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TypeStands
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Accessibility
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Helpline0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableAssistance at this station is provided by platform staff or onboard member of staff. Booking is recommended
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Staff help available opening hoursMon-Fri 06:10 to 20:30
Sat 06:15 to 20:30 -
Induction Loop
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Accessible Ticket Machines
Located on Platform 1
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toilets
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Step Free Access
This station has step free access on the Colchester/London bound platform only. The Clacton bound platform can only be accessed via the footbridge or public footpath from Clifton Terrace with steps.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Impaired Mobility Set Down
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Wheelchairs Available
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.