Broadbottom to West Byfleet train times
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Broadbottom facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting RoomWaiting room available during booking office hours, and shelter at all times
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
From the station car park (mini bus from Godley to Hadfield meets the full size bus)
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CCTV
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0161 228 7811 -
Operator Namegmpte
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NameStation Car Park
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Spaces53
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Charges
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces6
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:30 to 13:00
Sat 07:30 to 14:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Step Free Access
Category B station, To Manchester : From the car park up 1 step into the ticket hall, through the ticket hall and down a step onto the platform, or level access through a 3.4ft wide gate to the left of the ticket hall. Turn left and walk 11 paces to the footbridge, up 23 steps, across the footbridge (16 paces), down 22 steps onto the platform. Exit also available to Moss Lane through a 3ft wide gate, down 3 steps, along a ramp (15 paces, 1:6 slope) and up 25 steps. To Glossop : From the car park up 1 step into the ticket hall, through the ticket hall and down a step onto the platform or level access through a 3.4ft wide gate to the left of the ticket hall.
Coverage: no Part Of Station -
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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360° view
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West Byfleet facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
West Byfleet ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Trolleys
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Station Buffet
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ToiletsThe toilets are located on Platform 1. The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsThe National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Bus Stop A, Station Approach next to Enterprise House.
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CCTV
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Toilets
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Available
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LocationThe toilets are located on Platform 1. The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsThe National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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OpenOpening times are for the Lost Property office at London Waterloo. There is no Lost Property office at West Byfleet.
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Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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Car Park 1
Notes
Weekend tickets are available from 1200 Friday £9.20
Name: Main
Spaces: 290
Number Accessible Spaces: 2
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Com_Open
ArrayCharges
Daily: £5.20
Weekly: £25.50
Monthly: £75.50
Three Monthly: £226.50
Annual: £749.00
Saturday: £3.50
Sunday: £3.50
Note:Bank Holiday £3.50
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Car Park 2
Notes
Premium Season Ticket Holders ONLY
Name: Premium
Spaces: 40
Number Accessible Spaces: 2
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Com_Open
ArrayCharges
Three Monthly: £235.20
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Bicycle Facilities
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Spaces210
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ShelteredYes
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Cctv
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Location
Platform 1 car park, platform 3 exit
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TypeStands
Wheel Racks
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Accessibility
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Helpline0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible toiletsThe National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Step Free AccessStep-free category B station - This station has step-free access from the main entrance to Platform 1 (for trains towards London Waterloo) via a ramp at a gradient of approximately 1:12. From Platform 1 there is step-free access to Platforms 2 and 3 (for trains towards Woking) via lifts. There is a stepped entrance from the Station Approach entrance/ subway to Platforms 2 and 3, but there is an alternative step-free route via the street - approximately 140m.
Coverage: whole Station -
Impaired Mobility Set Down
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Wheelchairs Available
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