Alnmouth to Edinburgh train times
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Alnmouth facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty Fares
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Trolleys
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Station Buffet
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ToiletsThe National key toilets are available at any time with a RADAR key.
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Accessible toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Bus stops on Curly Lane
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CCTV
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Toilets
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Available
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LocationThe National key toilets are available at any time with a RADAR key.
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platform 2
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces76
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Charges
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note2 accessible spaces in the station car park, 3 additional spaces in the nearby council car park
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Cctv
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Bicycle Facilities
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Spaces16
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ShelteredYes
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Cctv
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LocationUp platform
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Annotation
8 cycle lockers and 8 stand spaces
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TypeLockers
Stands
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:40 to 18:15
Sun 10:20 to 21:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible Taxis
contact Customer Relations 0333 222 125
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Accessible toilets
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Step Free Access
Category A Station, Level access to platform 1 from Station Carpark, access to platform 2 from council carpark also level.
Lifts available 24hrs
Coverage: whole Station -
Impaired Mobility Set Down
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Wheelchairs Available
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360° view
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Edinburgh facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Luggage
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Contact Details
Url: https://www.left-baggage.co.uk/index/locations0131 516 9834 -
Available
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Operator NameExcess Baggage Company
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Facilities
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Car Park
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First Class Lounge
Opening Hours
London North Eastern Railway
- Mon-Fri 06:30-21:00
- Sat 09:00-17:30
- Sun 09:45-19:00
Located
London North Eastern lounge is opposite platform 4
Tickets Accepted in London North Eastern Railway First Class Lounge
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Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
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Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
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Any London North Eastern Railway First Class packages
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First Advance (routed LNER & connections)
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LNER First Class Reader Offer (routed LNER & connections)
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LNER First Class Flat Fare (routed LNER & connections)
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LNER Rewards First Class Leisure Single (routed LNER & connections)
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LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
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Inclusive Tour Tickets (eg. Superbreak)
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Weekend First
- Caledonian Sleeper First Class
Restricted tickets
All First Class tickets valid only on other train operatorsAssistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.
Facilities
Toilets, Meeting rooms, TV, newspapers, screens with updated train information, telephone
Refreshments
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Yes
Showers
Accessible showers are currently unavailable due to refurbishment.
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Seated Area
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Waiting Room
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Trolleys
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Station BuffetCoffee shop Public House/Bar Food outlet (Seating available)
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Toilets
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Accessible toilets
At entrance to Public Toilets
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Baby ChangeFemale toilets,Male toilets,
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post BoxLocated on the concourse
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Tourist Information
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Atm MachineLocated on concourse Located by the ticket office
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Bureau De Change
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ShopsWide range of shops Passport Photo Booth
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Rail replacement locations
Buses pick up/drop off on Waterloo Place, pick up across from Apex Hotel and drop off outside the Apex Hotel.
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CCTV
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Toilets
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Available
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Accessible toilets
At entrance to Public Toilets
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Wifi
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0330 024 0215 -
Operator NameExcess Baggage Company
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Information Services OpenClosed on Christmas Day and Boxing Day
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Passenger Information SystemsDeparture Screens
Announcements
Arrival Screens -
Customer Help PointsThere is a Customer Information Point in the Main Concourse opposite the main departure boards.
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Ticket gates
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Parking
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Contact Details
To book online parking see http://www.trainstationparking.co.uk/
Url: https://www.nationalrail.co.uk/0345 077 4224 -
Operator NameAPCOA
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NameNew Street: Long Stay
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Spaces617
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ChargesOff-peak: N/A
Per Hour: N/A
Daily: N/A
Weekly: N/A
Monthly: N/A
Three Monthly: N/A
Six Monthly: N/A
Annual: N/A
Saturday: N/A
Sunday: N/A -
Number Accessible Spaces16
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Accessible Spaces Note
Parking is chargeable for all vehicles. There is free short term parking for up to 40 minutes at New Street car park
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces223
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ShelteredYes
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Cctv
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Location
Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).
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AnnotationPlease do not leave panniers, bags or trailers attached to bicycles or racks. Panniers, bags or trailers attached to bicycles will be removed and deposited in lost property, a fee may be charged for their return.
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TypeStands
Wheel Racks
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Accessibility
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HelplineIf you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.https://www.nationalrail.co.uk/
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Staff Help Available
Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.
The Mobility Assistance Room is located opposite platform 4.
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Staff help available opening hoursMon-Sat 04:00 to 00:45
Sun 06:00 to 00:45 -
Induction Loop
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Accessible Ticket Machines
All Virgin Trains East Coast machines are DDA compliant in the Travel Centre
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Height Adjusted Ticket Office CounterAll ticket office windows are DDA complaint with lowered ledges for disabled passengers.
No lowered counter
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Ramp For Train Access
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Accessible Taxis
Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts.
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Accessible Public Telephones
Available in part on the main concourse during Station Opening times
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Accessible toilets
At entrance to Public Toilets
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Step Free Access
There is step free access to all parts of the station with lifts and escalators giving access to the platforms
Coverage: whole Station -
Ticket GatesAutomatic Ticket Gates operate at Platforms 6, 7, 11, 12, and 13-18.
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Impaired Mobility Set Down
A drop off area is located at Calton Road, an assistance call point is located beside the lift.
Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator:
- LNER - 03457 225 333
- Avanti West Coast - 03453280253
- ScotRail - 0845 6015 929
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Wheelchairs Available
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First Class lounge
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Available
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Details
Opening Hours
London North Eastern Railway
- Mon-Fri 06:30-21:00
- Sat 09:00-17:30
- Sun 09:45-19:00
Located
London North Eastern lounge is opposite platform 4
Tickets Accepted in London North Eastern Railway First Class Lounge
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Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
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Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
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Any London North Eastern Railway First Class packages
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First Advance (routed LNER & connections)
-
LNER First Class Reader Offer (routed LNER & connections)
-
LNER First Class Flat Fare (routed LNER & connections)
-
LNER Rewards First Class Leisure Single (routed LNER & connections)
-
LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
-
Inclusive Tour Tickets (eg. Superbreak)
-
Weekend First
- Caledonian Sleeper First Class
Restricted tickets
All First Class tickets valid only on other train operatorsAssistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.
Facilities
Toilets, Meeting rooms, TV, newspapers, screens with updated train information, telephone
Refreshments
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Yes
Showers
Accessible showers are currently unavailable due to refurbishment.
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