Allens West to London Road (Guildford) train times
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Allens West facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting RoomThere are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Pick Up/Drop Off adjacent to Level Crossing
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CCTV
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platform 1
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Ticket gates
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Annotation
4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.
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TypeLockers
Stands
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest stations with more facilitiesEaglescliffe
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Step Free Access
- Category B Station
- Station is unstaffed
- Please note there are no tactile pavings at this station
To find our more about travelling around this station, please see the 360 map click here
Coverage: whole Station -
Impaired Mobility Set DownStep free access from car park to station entrance
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Wheelchairs Available
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London Road (Guildford) facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
London Road (Guildford) ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
Both platforms.
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Trolleys
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Station Buffet
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Toilets
The toilets are located on Platform 2.
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Accessible toiletsN/A
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
Find WiFi Hotspots around London Road (Guildford) station
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Guildford Side of station - Station Forecourt
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 2.
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Accessible toiletsN/A
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Wifi
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Annotation
Find WiFi Hotspots around London Road (Guildford) station
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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OpenOpening times are for the Lost Property office at London Waterloo. There is no Lost Property office at London Road (Guildford).
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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Contact Details
Weekend tickets are available from 1600 Friday £9.40
Off peak from 1600 Monday to Saturday
Url: https://www.nationalrail.co.uk/ -
Spaces113
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ChargesOff-peak: £3.50
Per Hour: N/A
Daily: £8.10
Weekly: £39.30
Monthly: £112.90
Three Monthly: £338.70
Six Monthly: N/A
Annual: £1099.00
Saturday: £5.50
Sunday: £3.50
Note:Bank Holiday £3.50
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces74
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ShelteredYes
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Cctv
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Location
Platform 2 and car park
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TypeStands
Wheel Racks
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Accessibility
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Helpline0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest stations with more facilitiesGuildford
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Accessible toiletsN/A
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Step Free Access
Step-free category B Station - There is no step free access to platform 1 (trains to Effingham Junction, Surbiton and London Waterloo)
There is level access to platform 2 (for trains to Guildford)
Coverage: no Part Of Station -
Impaired Mobility Set Down
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Wheelchairs Available
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