Trains from Accrington
to Clapham Junction
Book your tickets
Accrington facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Inside ticket hall - available during ticket office opening hours.
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Station Buffet
Community run cafe in station ticket hall, open in mornings when ticket office open.
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Toilets
These toilets are available during booking office opening hours
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
Find WiFi Hotspots around Accrington station
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Rail replacement locations
Eagel Street, next to entrance to station carpark.
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CCTV
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Toilets
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Available
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Location
These toilets are available during booking office opening hours
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces33
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ChargesFree
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Number Accessible Spaces6
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces32
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ShelteredYes
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Cctv
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Location
Within station, next to ticket office
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:40 to 15:00
Sun 09:05 to 17:05 -
Induction Loop
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Accessible Ticket Machines
Ticket machine is on Platform 2 near the foot bridge
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
- Scooter Friendly Station
- Platform 1: , step free access from Paxton Street, up steep 50m ramp with handrail or past the car park and a shallower ramp.
- Platform 2: step free access up gently sloping footpath from Eagle Street.
- Ticket office is on Leeds/Colne Platform (1), with stepped footbridge between platforms comprising of 25 steps up and 24 steps down with rest platforms.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Station Message
The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950
Clapham Junction facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster validator
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
South Western Railway's smartcard is called 'Touch'. For more details, visit the South Western Railway website. Clapham Junction ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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TravelcardZone 2
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Penalty Fares
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Facilities
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Car Park
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Seated Area
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Waiting Room
Waiting rooms are on platforms 1, 9/10 and 13/14
All platforms are partially or fully covered with a canopy.
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Station Buffet
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Toilets
The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Shops
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Rail replacement locations
Through services: Grant Road Bus Stop A
All arrivals (except via Wandsworth Town): St Johns Hill Bus Stop C
Arrivals via Wandsworth Town: Grant Road Bus Stop R
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CCTV
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Toilets
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Available
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Location
The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0330 095 0168 -
Information Available From StaffYes - from help point
Yes - from ticket office
Yes - from information point -
Information Services Open
Arriva staff presence
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Customer Help Points
Customer Help points are located on every platform
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Ticket gates
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Bicycle Facilities
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Spaces294
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ShelteredYes
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Cctv
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Location
Brighton Yard side of the station.
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Annotation
There are lockers for hire, subject to availability.
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TypeStands
Racks
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Thu 04:30 to 01:30
Fri-Sun 24h -
Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
In addition new accessible ticket office windows and facilities are available in new Brighton Yard entrance.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This is a Category B1 station.
Step free access available through Brighton Yard entrance to all platforms via lifts.
Step free access available through Grant Road entrance to platform 1 and 2 via lifts
The Assistance Meeting Point varies - please check with your operator.
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Ticket Gates
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Impaired Mobility Set Down
New Brighton Yard entrance allows for set down/drop off directly from St John's Road. This new entrance gives step free access to the footbridge which has lifts to all platforms.
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Wheelchairs Available
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