Trains from Stockport Train Station
to Hackney Downs
Book your tickets
Stockport Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Waiting Room
waiting rooms on platform 2, platform 3 & platform 0
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Trolleys
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Station Buffet
Starbucks on Platform 2, L.K. Gourmet on the concourse and Pumpkin on Platform 3/4
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Toilets
The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
On the stairwell platform 1 and 2 and on the stairwell platform 3 and 4
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Atm Machine
At the front of the station.
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Shops
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Rail replacement locations
Rail replacement coach services can be found at the front of the station.
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CCTV
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Toilets
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Available
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Location
The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key.
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/stockport-exchange-station/0845 050 7080SK1 3SW -
Operator NameAvanti West Coast
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NameStockport Exchange Station
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Spaces1000
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Charges£14.50
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Number Accessible Spaces0
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Accessible Spaces Note
6 Electric Vehicle charging points
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Disabled bays: 50
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Cctv
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Bicycle Facilities
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Spaces90
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ShelteredYes
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Cctv
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Location
20 cycle spaces on Platform 1/2, 20 cycle spaces on Platform 3/4
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Annotation
20 hoops on Platform 1/2 (2 x cycles per hoop = 40 spaces)
20 hoops on platform 3/4 (2 x cycles per hoop = 40 spaces)
18 hoops at the station front (not Avanti lease area - 2 x cycles per hoop = 36 spaces)
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TypeLockers
Stands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Monday to Friday 0450-0215, Saturday 0450-0030 and Sunday 0700-0130
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Staff help available opening hoursMon-Fri 05:00 to 01:15
Sat 05:00 to 00:30
Sun 07:00 to 01:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This station has step-free access to all platforms / the platform
Lifts are available to all platforms via the station subway
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Hackney Downs facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Tickets can be collected onto Greater Anglia smartcards at this station.
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TravelcardZone 2
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
Cold drinks vending machine Food vending machine
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Shops
Located on platform 1
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Rail replacement locations
Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford
Use Bus stop D in Amhurst Road for southbound services to Liverpool Street
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CCTV
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Toilets
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0343 222 1234 -
Available
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Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces32
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ShelteredNo
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Cctv
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Location
Alongside station entrance
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TypeStands
Racks
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
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Staff help available opening hoursMon-Sat 06:20 to 20:00
Sun 08:20 to 15:30 -
Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
There are steps to all platforms. Step-free is access only available on southbound (Platform 1) only This is only possible via the Hackney Walkway and exiting at Hackney Central. Please ensure the Hackney Walkway lift is operational
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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