Trains from Redcar East
to Liverpool Lime Street
Book your tickets
Redcar East facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stop underneath the railway bridge, station side for Saltburn, opposite side for Middlesbrough.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvYes
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Location
Within the station
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Annotation
There are lockers and stands available at the station. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Redcar and Cleveland Borough Council (cycling officer) on 01287 612544.
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
Platform 1 and Platform 2
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Access to Platform 1 is via pub car park, access to Platform 2 is under bridge and up ramps which are quite steep.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Liverpool Lime Street facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard ValidatorNo
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Smartcard Comments
Walrus cards and local Saveaway only. For more information Click here.
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Penalty FaresPenalty fares apply for NR
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Luggage
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Contact Details
Url: https://www.left-baggage.co.uk/index/locations0151 909 3697 -
AvailableYes
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Operator NameOperated by Excess Baggage Company
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Facilities
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Car ParkYes
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First Class Lounge
The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.
The First Class Lounge at Liverpool Lime Street will be closed to customers on Wednesday 28 and Thursday 29 February due to filming at the station. If you"Щd like to enjoy complimentary refreshments before continuing your journey, please present your Avanti West Coast First Class ticket to a member of Avanti West Coast staff upon your arrival at Liverpool Lime Street and they"Щll help you out.
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Seated AreaNo
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Waiting Room
Located on main concourse
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TrolleysYes
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Station BuffetYes
Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
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ToiletsYes
Male and Female toilets located on the station concourse by Lord Nelson street entrance
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Accessible toiletsYes
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
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Baby ChangeYes
Female toilets
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TelephonesYes
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Wi FiYes
WiFi hot spots around Liverpool Lime Street station
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Post BoxNo
Outside the station on Lime Street
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Atm MachineNo
Located on Platform 7
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ShopsYes
Various retail establishments including Photo Booths to purchase items whilst in the station
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Rail replacement locations
Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.
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CCTVYes
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Toilets
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AvailableYes
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Location
Male and Female toilets located on the station concourse by Lord Nelson street entrance
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Accessible toiletsYes
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
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Wifi
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Annotation
WiFi hot spots around Liverpool Lime Street station
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0330 024 0215 -
Operator NameExcess Baggage Company
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
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Ticket gatesYes
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Parking
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Contact Details
Url: http://www.apcoa.co.uk -
Operator NameAPCOA
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NameShort stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
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Spaces280
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Number Accessible Spaces25
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Accessible Spaces Note
Skelhorne Street short stay car park: -
21 spaces plus 4 accessible spaces
Lord Nelson Street long stay car park: -
259 spaces plus 13 accessible spaces
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces52
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ShelteredYes
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CctvYes
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Location
Alongside station entrance
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Annotation
There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.
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TypeRacks
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff Help Available
Liverpool Lime Street Mobility Team are available: -
- Monday - Saturday 07:00 - 22:00
- Sunday 08:00 - 22:00
THERE IS NO CHARGE FOR THIS SERVICE.
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
There are eight accessible ticket machines at the station located on the station concourse.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.
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Accessible Public Telephones
Situated on main concourse opposite Northern's Travel Centre
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Accessible toiletsYes
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
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Ticket GatesYes
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Impaired Mobility Set DownYes
Assistance is available to and from platforms
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Wheelchairs AvailableYes
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First Class lounge
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Details
The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.
The First Class Lounge at Liverpool Lime Street will be closed to customers on Wednesday 28 and Thursday 29 February due to filming at the station. If you"Щd like to enjoy complimentary refreshments before continuing your journey, please present your Avanti West Coast First Class ticket to a member of Avanti West Coast staff upon your arrival at Liverpool Lime Street and they"Щll help you out.
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.