
Trains from Manchester Victoria Station
to Custom House (Elizabeth line)
From £68.70
Manchester Victoria Station to Custom House (Elizabeth line)by train on average takes 3 hrs 55 mins
Manchester Victoria Station to Custom House (Elizabeth line) one way only
Quick Links
Route info - Did you know!
- Trains depart every 36 minutes
- First train leaves Manchester Victoria Station at 04:39
- Last train leaves Manchester Victoria Station at 19:45
Manchester Victoria to Custom House (Elizabeth line) train times
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Manchester Victoria Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are no designated waiting rooms, but the station concourse and platforms are fully canopied
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Trolleys
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Station Buffet
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
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Toilets
A key is available in the Duty's Manager's office.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Rail replacement locations
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M & S shop."Л"Л"Л"Л"Л"Л"Л
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CCTV
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Toilets
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Available
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Location
A key is available in the Duty's Manager's office.
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces38
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ShelteredNo
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Cctv
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Location
Next to lifts by platform 3
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Annotation
38 cycle stands on platform and approach
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sun 05:45 to 00:25
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Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
Located near the ticket office.
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Height Adjusted Ticket Office Counter
There is a disabled counter at the station and can be used when requested
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Ramp For Train Access
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Accessible Taxis
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
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Accessible toilets
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Step Free Access
- Category A Station
- Scooter Friendly Station
Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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360° view
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Custom House (Elizabeth line) facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster cards can only be purchased from ticket machines.
Zone 3
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Traveling with Contactless is available
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TravelcardZone 3
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Penalty FaresPenalty fares apply for XR
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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CCTV
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Toilets
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Available
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Location
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
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Accessible toilets
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Wifi
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point -
Information Services Open
Station staffed from first train until last
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Location
Located next to Bus Stop D on Victoria Dock Road / Custom House Station
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Annotation
Note that these are Council-owned cycle stands, located outside the front of the station.
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
An accessible ticket machine is located within the stations entrance.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available if required.
- Accessible seating is available on platforms A and B.
- Wheelchairs available from first to last train.
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Ticket Gates
Ticket gates are staffed from first to last train.
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Impaired Mobility Set Down
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Wheelchairs Available
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