Trains from Heaton Chapel
to Okehampton Interchange
Book your tickets
Heaton Chapel facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
shelters only
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Refreshment FacilitiesNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Rail replacement services will pick up/drop off at the bus stops on Wellington Road North (A6). Bus stop adjacent to Brook Road towards Stockport and bus stop by the junction with Claremont Avenue towards Manchester.
What3words - Towards Stockport - stuff.drive.looks & towards Manchester - once.highs.accent
Click here to see the map -
CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Bicycle Facilities
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Spaces25
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ShelteredNo
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CctvNo
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Location
Platform 1 & 2
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Annotation
5 cycle lockers and 20 cycle stand parking spaces
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:05 to 18:30
Sat 07:00 to 18:30
Sun 09:10 to 16:30 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterYes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Station Message
New station - not open yetThis new station is expected to open this summer. More information will be published here when it becomes available.
Okehampton Interchange facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
.
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Waiting RoomNo
.
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Refreshment FacilitiesNo
.
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ToiletsNo
.
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Accessible toiletsNo
.
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Baby ChangeNo
.
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TelephonesNo
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Wi FiNo
.
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Rail replacement locations
Uses bus stop off Hameldown Road
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CCTVYes
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Toilets
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Accessible toiletsNo
.
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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AvailableNo
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Information Available From StaffYes - from help point
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Parking
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NameStation Car Park
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Spaces200
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Number Accessible Spaces10
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Location
Cycle Storage Available both sides of the station.
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Accessibility
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HelplineYes
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
.
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Ramp For Train AccessYes
.
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Accessible Taxis
.
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Accessible toiletsNo
.
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Step Free Access
Step-free category A station - This station has step-free access to all platforms / the platform via lifts.
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Ticket GatesNo
.
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Impaired Mobility Set DownYes
.
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Wheelchairs AvailableNo
.
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.