Hartlepool to Chester Train Tickets & Timetables

Hartlepool to Chester Train Stationby train on average takes 4 hrs 24 mins

Hartlepool to Chester Train Station one way only

Cheapest Advance Single from £39.70

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 27 minutes
First train leaves Hartlepool at 07:09
Last train leaves Hartlepool at 19:45

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Hartlepool to Chester train times

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Hartlepool facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Train Operator: NT
  Url: https://www.northernrailway.co.uk/about-us/playfare
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Refreshment Facilities
  
  Yes
  
  Cafe and Craft Ale bar, both within station vacinity
- Toilets
  
  These toilets are available during ticket office opening hours using a RADAR Key
- Accessible toilets
  
  Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Baby Change
  
  Yes
  
  Inside booking hall
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Hartlepool station
- Rail replacement locations
  
  Replacement transport will pick up/drop off at the bus stops outside the station front.
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- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Help points are outside the lifts on the platform and concourse lift entrances
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Local Council - 70 spaces
- Name
  
  Station Car Park - Operated by Hartlepool Council
- Spaces
  
  125
- Charges
  
  Daily: £0.00
  Note:
  Information as at 22/05/25 taken from the Hartlepool Council site
  User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
- Number Accessible Spaces
  
  7
- Accessible Spaces Note
  
  For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
- Accessible Car Park Equipment
  
  Yes
- Accessible Car Park Equipment Note
  
  This station is not operated by Northern Trains
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  8
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Cycle Hoops are under the platform canapy on platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
- Staff help available opening hours
  
  Mon-Sat 07:00 to 19:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  
  staff will come out of the office to assist
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Step Free Access
  - Category A Station
  There are lifts to all platforms
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  Yes
  
  Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
- Impaired Mobility Set Down
  
  Yes
  
  Step free access from car park to station entrance
- Wheelchairs Available
  
  No

Chester Train Station facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Trolleys
  
  No
- Refreshment Facilities
  
  Yes
  
  Coffee shop - Costa Coffee.
  Buffet.
  Public House/Bar.
- Toilets
  
  Yes
  
  The toilets are located on Main Concourse and on Platform 7a. The National Key toilets are located on the Main Concourse and on Platforms 4a / 7a; these toilets are operated by a radar key.
- Accessible toilets
  
  Yes
  
  Main Concourse and Platforms 4a / 7a
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Chester station
- Post Box
  
  Yes
  
  Located on the platform(s).
- Atm Machine
  
  No
- Shops
  
  Yes
  
  There is a WHSmith located on the main concourse.
- Rail replacement locations
  
  The rail replacement bus stop is a local bus stop (S2) on City Road, next to The Queen at Chester Hotel.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Main Concourse and on Platform 7a. The National Key toilets are located on the Main Concourse and on Platforms 4a / 7a; these toilets are operated by a radar key.
- Accessible toilets
  
  Yes
  
  Main Concourse and Platforms 4a / 7a
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  Yes
Parking
- Car Park 1
  
  Notes
  
  Operator Name: A P C O A
  Name: Chester East
  Spaces: 149
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Website
  https://www.apcoa.co.uk/find-parking/locations/chester
  Opening Times
  Mon-Sun 24h
- Car Park 2
  
  Notes
  
  Operator Name: A P C O A
  Name: Chester West
  Spaces: 103
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
  
  Cctv: No
  Website
  https://www.apcoa.co.uk/find-parking/locations/chester
  Opening Times
  Mon-Sun 24h
Bicycle Facilities
- Spaces
  
  76
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
  To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
- Staff help available opening hours
  
  Mon-Sun 03:00 to 01:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machines are located next to the ticket barriers. They have touchscreen controls.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Yes
  
  Outside the station.
- Accessible Public Telephones
  
  No
- Accessible toilets
  
  Yes
  
  Main Concourse and Platforms 4a / 7a
- Step Free Access
  
  Category A.
  Step free access is available to all platforms via lifts.
- Ticket Gates
  
  Yes
  
  Wide aisle gates available.
- Impaired Mobility Set Down
  
  No
  
  There's an unmarked location, outside the station.
- Wheelchairs Available
  
  Yes

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Trains from Hartlepoolto Chester Train StationFrom £39.70

Hartlepool to Chester Train Stationby train on average takes 4 hrs 24 mins

Hartlepool to Chester Train Station one way only

Quick Links

Route info - Did you know!

Book your tickets

Hartlepool to Chester train times

Hartlepool facilities

Chester Train Station facilities

Notes

Website

Opening Times

Notes

Website

Opening Times

Northern App

Northern App

Trains from Hartlepool
to Chester Train Station
From £39.70