Trains from Accrington
to Gatwick Airport
Book your tickets
Accrington facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Inside ticket hall - available during ticket office opening hours.
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Station Buffet
Community run cafe in station ticket hall, open in mornings when ticket office open.
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Toilets
These toilets are available during booking office opening hours
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
Find WiFi Hotspots around Accrington station
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Rail replacement locations
Eagel Street, next to entrance to station carpark.
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CCTV
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Toilets
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Available
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Location
These toilets are available during booking office opening hours
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces33
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ChargesFree
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Number Accessible Spaces6
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces32
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ShelteredYes
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Cctv
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Location
Within station, next to ticket office
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:40 to 15:00
Sun 09:05 to 17:05 -
Induction Loop
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Accessible Ticket Machines
Ticket machine is on Platform 2 near the foot bridge
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
- Scooter Friendly Station
- Platform 1: , step free access from Paxton Street, up steep 50m ramp with handrail or past the car park and a shallower ramp.
- Platform 2: step free access up gently sloping footpath from Eagle Street.
- Ticket office is on Leeds/Colne Platform (1), with stepped footbridge between platforms comprising of 25 steps up and 24 steps down with rest platforms.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Gatwick Airport facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
For more information on using the Southern or Thameslink 'Key' smartcards, please visit their websites.
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Penalty Fares
Url: https://www.gatwickexpress.com/travel-information/on-board/penalty-faresSNTLGX
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Luggage
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Annotation
Available in the airport terminal. Visit the London Gatwick Airport website for more information.
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Contact Details
Available in the airport terminal. Visit the London Gatwick Airport website for more information.
Url: https://www.gatwickairport.com/premium-services/luggage-storage.html -
Available
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated waiting areas are available on platforms
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Trolleys
Luggage trolleys are available in the airport terminal. However, these are not available or allowed on the station platforms.
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Station Buffet
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Toilets
Platforms 1 and 2 and within the airport terminal.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Gatwick Express website.
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Post Box
Located in the Airport Terminal
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Atm Machine
Located outside the station as well as on concourse
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Bureau De Change
Available in the airport terminal.
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Shops
Available in the airport terminal.
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/763iUfPbBQb9TyeeS2Wza2/881e3d65df09a37dd2852ad3674d6135/2023-09_CI_GX_RRB_GTW_DR.pdf
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CCTV
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Toilets
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Available
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Location
Platforms 1 and 2 and within the airport terminal.
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Annotation
If you have lost something at our station or onboard our trains, please visit our website and use the webform to register your lost item.
Some of our trains serve stations which are managed by other train operators (see below) or other operators services will call at Gatwick Airport. You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
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Contact Details0345 850 1530
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Available
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Operator NameGatwick Express Lost Property
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Information Available From StaffYes - from help point
Yes - from information point -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Detailshttps://www.gatwickairport.com/parking.html
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Operator NameGatwick Airport
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NameAirport Car Park
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Spaces0
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Number Accessible Spaces0
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Accessible Spaces Note
Blue Badge parking spaces are available at Gatwick Airport.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
https://www.gatwickexpress.com/help-and-support/contact-us -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. On-train staff are also available to assist you on and off some services.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
The assistance meeting point is at the assistance desk on the main concourse.
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Ticket Gates
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Impaired Mobility Set Down
Assistance is available within the station, and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the Gatwick Express assisted travel team for further information.
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Wheelchairs Available
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