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Customer Information -
Industrial Action - Do Not Travel - 18 & 20 August
Customer Information -
Short notice cancellations North West and major events

Upcoming industrial action - 18 & 20 AUGUST - Do Not Travel

RMT and TSSA unions have called for industrial action on Thursday 18 and Saturday 20 August. We are advising Northern customers NOT TO TRAVEL on these days.

Due to industrial action, there will be very limited services running on the rail network, Only travel by rail if necessary and if you do travel, expect severe disruption and plan ahead. We advise customers to check their entire journey.

 We also expect disruption to services on Friday 19 and Sunday 21 August, especially in the morning. Customers are urged to check before they travel on these days

Northern Trains strike calendar. Wednnesday 17 service as normal, Thursday 18 and saturday 20 Do not travel, Friday 19  and Sunday 21 Check before you travel

Timetables are now available for the limited services running 18 and 20 August, they can be found below:

Routes not shown here will not have a rail service.

Timetables are now updated in journey planner for 18 - 21 August.

 

Refunds are available for industrial action days

If you've already purchased an Advance ticket for these dates and choose not to travel, you can amend the time and date fee-free up to 6pm the day before travel - details can be found here

Advanced, Anytime or Off-peak tickets - Apply for a refundSeason tickets - Apply for a refund/compensation

Travel advice 

  • Tickets dated for industrial action days can be used the day before or until the 23rd of August
  • If other train companies are impacted by industrial action and our services are running any through tickets - one in which you require both our services and services of another train company affected by strike such as LNER, TPE, CrossCountry, EMR - then you can use your through ticket the day before or two days after the date of strike action.
  • if you do choose to travel, make sure you check the first and last train of the day. Please also be aware some trains on the days after the strike may be affected. Always check before you travel.

Journey Planner Service Updates

More details and updates

We want to keep you informed on upcoming strike action across the rail network. Add your details to the form below and we'll send you updates with the latest train strike information.

 FAQs

Industrial action

The railway workers trade union, RMT, has called strikes because of a dispute over pay and terms and conditions.

Strike action will significantly impact our ability to run a train service, details of which will be available on northernrailway.co.uk/strikes 

Some stations will be affected by the strikes, including the facilities at those stations. We are advising people not to travel or attempt to go to the station on strike days.

If you have assistance booked please contact our passenger assist team to discuss or replan on 0800 138 5560 (Text Relay 18001 0800 138 5560) or visit the passenger assist page.

The whole of the rail network is affected by strikes, which means the industry has had to prioritise freight trains running on the mainline to keep supermarkets stocked with food and other essentials. There simply aren’t enough railway workers to keep trains running on our network.

There will be no alternative transport in place on strike days.

Our advice is not to travel on the dates impacted by strike action. 

  • Advanced ticket holders can get a fee-free refund or change the date of the ticket via our refunds page Northern Refunds page.
  • If you have a ticket for the day(s) industrial action is taking place you can use the ticket for travel the day before, or up to and including Tuesday 23 August.
  • Daily tickets, such as Anytime or Off-Peak can claim a full refund with no admin fee if you decide not to travel from point of purchase or Northern Refunds page.
  • Season ticket refund, including flexi – You can get a refund on the portion of season ticket not used, as per the standard refund policy, details can be found on the Northern Refunds page.
  • Season ticket compensation - If you have a monthly or longer season ticket, and you have not opted for a refund, you can claim on strike days by contacting our customer experience team.
  • Under the ‘Book with Confidence policy, you can exchange your Advance ticket for a different date or time up until 30 September 2022. More details about 'Book with Confidence' here

If you have a return trip planned where the outward or return journey is affected by the strike action, you can claim a refund or compensation for the full journey. Visit our refunds page for more information.

We advise everyone not to travel on the dates impacted by strike action as services will be significantly impacted and reduced. If you decide to travel anyway and are delayed by 15mins or more you are entitled to delay repay compensation.

We advise you to only travel if necessary during the period that industrial action is taking place.

If you have already purchased a ticket and your journey is affected by the industrial action, you can claim a full refund on unused tickets with no administration fee. Alternatively, you can use the ticket for travel the day before, or two days after the date of strike action.

If you have an Advance ticket, please travel as close as possible to the original day and time of travel as possible.

We continue to provide Passenger Assistance for all services which run, however, we expect trains to be very busy. Please follow the travel advice for the day of travel. 

 

 

 

 

Yes, under the ‘Book with Confidence policy, you can exchange your Advance ticket for a different date or time up until 30 September 2022. More details about 'Book with Confidence' here

Advance tickets are not available to buy for days impacted by strike action.

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Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.