Claim your Settling In Ticket
Claim your complimentary Settling In ticket. See below for a step by step on how to redeem your tickets.
How to claim your ticket
- Go to the ticket booking widget at the top of this page. You will have received a free unlimited day travel ticket, so you do not need to submit your start and end station, we have prefilled this for you. You should see prefilled 'Nth Origin (QNO)' and 'Nth Destination (QND)' which you don't need to change.
- Select the date of travel and select 1 adult and 1 child (Please note that the code you have been provided will provide free travel for one adult and one child only).
- Select “Do you have a promo code?”
- Type the code you have received in to the box that has appeared
- Click “Search train tickets” and select your ticket for the day of travel you specified. You will see times for the ticket as 22.01 → 23.59 for your chosen day, this is expected and correct. The ticket still provides unlimited day travel for the chosen day.
- If you have any trouble redeeming your journey, please contact us here
How to get your tickets
Tickets can be issued in two ways:
- E-ticket – this is an electronic ticket which will be emailed to you in a PDF format which can be displayed on your mobile device or printed at home. The E-ticket can also be stored in your Apple wallet or in the Northern app if you have created an account with Northern.
- Ticket on departure – a physical ticket which can be collected from one of our self-service ticket vending machines or from any ticket office, using a collection code that is emailed to you. You must bring a valid bank card, even though the ticket is free, and your card will not be charged. This is just to activate the collection process.
Frequently asked questions
This ticket allows you and your child to try their new train journey to school ahead of them starting secondary school. You’ll receive a free unlimited day travel ticket for you and your child to use on the Northern network to try the new school route.
You’ll receive a unique code via email and a link to redeem from our Education team. Follow the link and use the instructions provided on the webpage to book your ticket online or via the Northern app.
Your ticket is valid for travel for one day and must be booked and used by 30 September 2026.
You must travel on the Northern network only. The code you have been provided means you’re eligible for one day of unlimited travel on any Northern route.
No, Railcards cannot be used in conjunction with this offer.
No, tickets issued through this promotion are non-refundable and non-exchangeable.
Please contact our Customer Contact Centre on 0800 200 6060 or visit your nearest Northern booking office.
No, this promotion has no cash redemption value.
Please get in touch with our Customer Contact Centre here or on 0800 200 6060
Terms and Conditions
- Promoter: The promoter of this promotion is Northern Trains Limited (trading as Northern), registered at George Stephenson House, Toft Green, York, YO1 6JT (the “Promoter”).
- Start Date: The promotion begins on 19 May 2026.
- Qualifying Ticket: A “Qualifying Ticket” is defined as any unlimited day travel ticket redeemed online via northernrailway.co.uk or through the Promoter’s mobile app on or after the Start Date. Tickets must be valid for travel between 19 May 2026 and 30 September 2026 (inclusive) on the Northern network.
- The promotional offer is only valid for redemptions made before 30 September 2026.
- Ticket Limit: One Qualifying Ticket per code is permitted under this promotion. Each ticket is valid for one adult and one child travelling together.
- Terms of Redemption: All redemptions of Qualifying Tickets are subject to the Promoter’s standard terms and conditions, available at:
- Conditions of Travel
- Booking Service Terms and Conditions
- Availability: Qualifying Tickets are available while stocks last.
- Railcard Exclusion: Qualifying Tickets cannot be redeemed in conjunction with a Railcard.
- Travel Restrictions: Qualifying Tickets are valid only on the date booked by the passenger and shown on the ticket. Passengers must travel exclusively on Northern Trains as shown on the ticket.
- Ticket Validity and Booking: Valid for Northern services timed to depart from 09:30 Monday to Friday, and at all times weekends and Bank Holidays. May be booked up to 23:59 on the day before travel.
- Refunds and Exchanges: Qualifying Tickets are non-refundable and cannot be amended or exchanged.
- National Rail Conditions: Travel on Northern services is subject to the National Rail Conditions of Travel.
- Right to Withdraw or Amend: The Promoter reserves the right to amend, suspend, or withdraw the promotion at any time without prior notice.
- Disqualification: The Promoter reserves the right to disqualify any participant found to be abusing the promotion, acting fraudulently, or otherwise not complying with these Terms and Conditions.
- Accessibility: If you require these Terms and Conditions in an alternative format, please contact our Customer Contact Centre on 0800 200 6060 or visit your nearest Northern booking office.
- Contact Information: For any queries relating to this promotion, please contact our Customer Contact Centre on 0800 200 6060.
- No Cash Alternative: This promotion has no cash redemption value and cannot be exchanged for cash or any other alternative.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.