It's just a bit of hot weather...

Travelling safely during hot weather

We’re here to help you travel comfortably and safely during the hot weather – whether you’re commuting, heading out for a day trip or enjoying a sunny adventure by train.

Here are a few simple tips to help you stay safe and well while travelling in the heat:

• Stay hydrated – Carry a bottle of water with you. If you’re at one of our larger stations, feel free to ask a member of staff where the nearest water fountain is.
• Protect yourself from the sun – If you're travelling on a sunny day, remember to wear sunscreen and consider a hat or sunglasses to stay cool and protected.
• If you feel unwell, don’t board the train – If you’re already on board and start to feel unwell, please speak to the conductor or get off at the next station and seek help from station staff or use a help point.
• Avoid using the emergency alarm between stations – It’s always better to wait until the train is in a platform, where help can reach you more quickly and safely.
• Plan ahead – Check your journey before you travel, and if you’re travelling during the hottest part of the day, allow extra time just in case we need to run at reduced speeds.
• Know where to get help – If you're unsure where help points or staff are located at a station, check the signage or ask a member of the team.
• Take extra care with children and older passengers – Hot weather can affect vulnerable travellers more quickly, so make sure they have water, shade and a seat where possible.
• Check which of our trains have air conditioning on our train types page.

Let’s all enjoy the sunshine safely, and thank you for choosing to travel with us this summer.