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Day Travel ticket Terms and Conditions
Please view the drop-down menu below to see the full Terms and conditions relating to the use of unlimited day travel tickets you have received alongside the request to complete this survey.
- Promoter: The promoter of this promotion is Northern Trains Limited (trading as Northern), registered at George Stephenson House, Toft Green, York, YO1 6JT (the “Promoter”).
- Start Date: The promotion begins on 1 August 2026.
- End Date: The promotion ends on 30 November 2026
- Qualifying Ticket: A “Qualifying Ticket” is defined as any unlimited day travel complimentary pass which can be shown at ticket barriers and onboard Northern trains between 1 August- 30 November.
- The promotional offer is only valid on passes which are completed correctly by the user.
- The promotional offer is only valid for redemptions made on or before 30 November 2026.
- Ticket Limit: One Qualifying Ticket per person is permitted under this promotion.
- Up to two children under the age of 5 may travel free with each adult holding a Qualifying Ticket.
- Terms of Redemption: All redemptions of Qualifying Tickets are subject to the Promoter’s standard terms and conditions, available at:
- Conditions of Travel - Railcard Exclusion: Qualifying Tickets cannot be redeemed in conjunction with a Railcard.
- Travel Restrictions: Qualifying Tickets are valid only on the date chosen by the passenger and shown on the pass when correctly completed. Passengers may only travel on Northern trains.
- Refunds and Exchanges: Qualifying Tickets are non-refundable and cannot be exchanged.
- National Rail Conditions: Travel on Northern services is subject to the National Rail Conditions of Travel.
- Right to Withdraw or Amend: The Promoter reserves the right to amend, suspend, or withdraw the promotion at any time without prior notice.
- Disqualification: The Promoter reserves the right to disqualify any participant found to be abusing the promotion, acting fraudulently, or otherwise not complying with these Terms and Conditions.
- Accessibility: If you require these Terms and Conditions in an alternative format, please contact our Customer Contact Centre on 0800 200 6060 or visit your nearest Northern booking office.
- Contact Information: For any queries relating to this promotion, please contact our Customer Contact Centre on 0800 200 6060.
- No Cash Alternative: This promotion has no cash redemption value and cannot be exchanged for cash or any other alternative.
Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.