Trains from Whaley Bridge
to Sudbury Hill Harrow
Book your tickets
Station Message
From 16 January, Engineering works being undertaken to replace a bridge may affect roads around the station, please check before you travel. In addition to this, train services on 18-28 February will be replaced by road vehicles.
Whaley Bridge facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Waiting room available during booking office hours, and canopies at all times
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
For Buxton - bus stop opposite the Joddrell Arms Pub on Market Street, for Manchester bus stop outside the Joddrell Arms Pub at the bottom of the station approach road.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
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NameStation Car Park
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Spaces30
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Location
Station entrance
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Annotation
8 hoops
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:50 to 13:25
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Category B Station
The station forecourt/car park slopes steeply upwards from its entrance at the junction of Market street and Reservoir Road. Access to the Buxton platform is step-free via a tarmac footpath along the front of the station building to a gate onto the platform, or via 10 steps up to the ticket office then one step down onto the platform. Step-free access to the Manchester platform is via a sloping path from Station View and through a gate onto the platform. A stepped footbridge connects the two platforms. However there is a large gap between the train and platform on both platforms.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Sudbury Hill Harrow facilities
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Ticket office
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Ticket Office
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Oyster Comments
There are no facilities to top up Oyster cards at this station. Please top up your card at an Oyster Ticket Stop, London Underground ticket machine or through the TfL app or website prior to boarding your train.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
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TravelcardZone 4
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Penalty FaresTrain Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
This station is not served by rail replacement buses, due to difficult road access. Please use the Passenger Help Point on the platforms to arrange for a taxi to the nearest served Chiltern Railways station.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03456 005 165 -
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Passenger Information SystemsDepartureScreens
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Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
03456 005 165
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 07:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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Accessible toilets
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Step Free Access
Please note: Sudbury Hill Harrow station is unstaffed and there is no step free access to the platforms.
we recommend that you book assistance in advance of your journey to enable us to arrange alternative transport to the nearest accessible station.
Alternatively, please use the Help Point at the station.
Step Free Access Category C. The station has no step free access to any platform.
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Ticket Gates
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Impaired Mobility Set Down
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