Hartlepool to West Ham Train Tickets & Timetables

Hartlepool to West Hamby train on average takes 4 hrs 27 mins

Hartlepool to West Ham one way only

Cheapest Advance Single from £96.10

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 27 minutes
First train leaves Hartlepool at 07:09
Last train leaves Hartlepool at 18:52

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Hartlepool to West Ham train times

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Hartlepool facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Train Operator: NT
  Url: https://www.northernrailway.co.uk/about-us/playfare
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Refreshment Facilities
  
  Yes
  
  Cafe and Craft Ale bar, both within station vacinity
- Toilets
  
  These toilets are available during ticket office opening hours using a RADAR Key
- Accessible toilets
  
  Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Baby Change
  
  Yes
  
  Inside booking hall
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Hartlepool station
- Rail replacement locations
  
  Replacement transport will pick up/drop off at the bus stops outside the station front.
  What3words - return.insert.invite
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Help points are outside the lifts on the platform and concourse lift entrances
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Local Council - 70 spaces
- Name
  
  Station Car Park - Operated by Hartlepool Council
- Spaces
  
  125
- Charges
  
  Daily: £0.00
  Note:
  Information as at 22/05/25 taken from the Hartlepool Council site
  User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
- Number Accessible Spaces
  
  7
- Accessible Spaces Note
  
  For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
- Accessible Car Park Equipment
  
  Yes
- Accessible Car Park Equipment Note
  
  This station is not operated by Northern Trains
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  8
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Cycle Hoops are under the platform canapy on platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
- Staff help available opening hours
  
  Mon-Sat 07:00 to 19:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  
  staff will come out of the office to assist
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Step Free Access
  - Category A Station
  There are lifts to all platforms
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  Yes
  
  Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
- Impaired Mobility Set Down
  
  Yes
  
  Step free access from car park to station entrance
- Wheelchairs Available
  
  No

West Ham facilities

Ticket office
- Ticket Office
  
  No
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Travelcard
  
  Zone 2/3
- Penalty Fares
  
  Penalty fares apply for LT
Facilities
- Car Park
  
  No
- Seated Area
  
  No
  
  There are no seats in the ticket hall. Seats are available on the platform.
- Waiting Room
  
  No
- Refreshment Facilities
  
  No
- Toilets
  
  No
  
  None
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around West Ham station
- Atm Machine
  
  No
  
  ATM can be found in the Post Office across the road.
- Shops
  
  Yes
  
  Nisa Local convenience store and Home & Beauty shop by entrance to station.
- Rail replacement locations
  c2c Rail Replacement along Manor Road in front of the Main Entrance:
  - Buses toward London at Bus Stop B in front of Elder House, south of Memorial Ave (W3W ///worker.picked.zealous)
  - Buses toward Barking/Southend at Bus Stop P adjacent to the station, north of Memorial Ave (W3W ///again.games.gone)
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Wifi
- Annotation
  
  Find WiFi Hotspots around West Ham station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  0343 222 1234
- Information Available From Staff
  
  Yes - from help point
- Customer Help Points
  
  Yes
- Ticket gates
  
  Yes
Bicycle Facilities
- Spaces
  
  0
- Sheltered
  
  No
- Cctv
  
  No
Accessibility
- Helpline
  
  0343 222 1234 or 020 3031 9331 (Textphone)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  No
  
  Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
- Height Adjusted Ticket Office Counter
  
  No
  
  Ticket office staff provide assistance where possible. See ticket office opening hours.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Contact taxi operator directly
- Accessible toilets
  
  No
- Step Free Access
  
  This station has step-free access via lifts to all platforms
- Ticket Gates
  
  Yes
- Impaired Mobility Set Down
  
  No
  
  Drop-off point close by with dropped kerb but no safe crossing.

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Trains from Hartlepoolto West HamFrom £96.10

Hartlepool to West Hamby train on average takes 4 hrs 27 mins

Hartlepool to West Ham one way only

Quick Links

Route info - Did you know!

Book your tickets

Hartlepool to West Ham train times

Hartlepool facilities

West Ham facilities

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Trains from Hartlepool
to West Ham
From £96.10