Trains from Hartlepool
to Saxmundham
From £83.80
Hartlepool to Saxmundhamby train on average takes 6 hrs 1 mins
Hartlepool to Saxmundham one way only
Cheapest Advance Single from £83.80Quick Links
Route info - Did you know!
- Trains depart every 64 minutes
- First train leaves Hartlepool at 07:09
- Last train leaves Hartlepool at 16:27
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Hartlepool to Saxmundham train times
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Hartlepool facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresTrain Operator: NT
Url: https://www.northernrailway.co.uk/about-us/playfare
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Facilities
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Car ParkYes
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Seated AreaYes
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Refreshment FacilitiesYes
Cafe and Craft Ale bar, both within station vacinity
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Toilets
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
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Baby ChangeYes
Inside booking hall
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TelephonesNo
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Wi Fi
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Rail replacement locations
Replacement transport will pick up/drop off at the bus stops outside the station front.
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CCTVYes
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Toilets
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Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points are outside the lifts on the platform and concourse lift entrances
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Ticket gatesYes
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Parking
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Contact Details0800 200 6060
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Operator NameLocal Council - 70 spaces
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NameStation Car Park - Operated by Hartlepool Council
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Spaces125
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ChargesDaily: £0.00
Note:Information as at 22/05/25 taken from the Hartlepool Council site
User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
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Number Accessible Spaces7
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Accessible Spaces Note
For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
This station is not operated by Northern Trains
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredYes
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CctvYes
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Location
Cycle Hoops are under the platform canapy on platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
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Staff help available opening hoursMon-Sat 07:00 to 19:00
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
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Step Free Access
- Category A Station
There are lifts to all platforms
Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Wheelchairs AvailableNo
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Saxmundham facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The waiting room is located in the station building on Platform 1 (for trains towards Woodbridge and Ipswich).
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Refreshment FacilitiesNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Post BoxYes
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Rail replacement locations
Rail replacement bus services pick up and drop off at the Chantry Road bus stops on each side of the road named South Entrance, near Patmore Water Softeners. The bus stops are a five minute walk (0.2 miles) from Saxmundham station.
Click here to see the map -
CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Information Services Open
Help points at this station are available for customers to use 24/7
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards Woodbridge and Ipswich) - Adjacent to the signal box on the other platform, fixed to the wall of the former station building just along from the ticket machine
- Platform 2 (for trains towards Halesworth, Beccles, and Lowestoft) - Beyond the waiting shelter at the entrance on to this platform, fixed to a red post
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Ticket gatesNo
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Parking
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Contact Details0330 123 5247
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Operator NameSaba Park Services UK Limited
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NameStation Car Park
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Spaces44
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ChargesDaily: £3.00
Annual: £328.00 -
Number Accessible Spaces16
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredNo
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CctvNo
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Location
There are five cycle stands on Platform 1 (for trains towards Ipswich) which are next to the entrance on to the platform from the station car park, beyond the former station building.
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TypeStands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Note: ticket machine is card only (not cash)
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesIpswich
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Accessible toiletsNo
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Step Free Access
This station has step free access to both platforms from Station Approach, with approximately 30 metres between the two entrances which are either side of the level crossing.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.