Trains from Hartlepool
to Ryde Pier Head
From £133.40
Hartlepool to Ryde Pier Headby train on average takes 6 hrs 54 mins
Hartlepool to Ryde Pier Head one way only
Cheapest Advance Single from £133.40Quick Links
Route info - Did you know!
- Trains depart every 57 minutes
- First train leaves Hartlepool at 07:09
- Last train leaves Hartlepool at 15:59
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Hartlepool to Ryde Pier Head train times
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Hartlepool facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresTrain Operator: NT
Url: https://www.northernrailway.co.uk/about-us/playfare
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Facilities
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Car ParkYes
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Seated AreaYes
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Refreshment FacilitiesYes
Cafe and Craft Ale bar, both within station vacinity
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Toilets
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
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Baby ChangeYes
Inside booking hall
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TelephonesNo
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Wi Fi
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Rail replacement locations
Replacement transport will pick up/drop off at the bus stops outside the station front.
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CCTVYes
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Toilets
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Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points are outside the lifts on the platform and concourse lift entrances
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Ticket gatesYes
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Parking
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Contact Details0800 200 6060
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Operator NameLocal Council - 70 spaces
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NameStation Car Park - Operated by Hartlepool Council
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Spaces125
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ChargesDaily: £0.00
Note:Information as at 22/05/25 taken from the Hartlepool Council site
User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
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Number Accessible Spaces7
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Accessible Spaces Note
For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
This station is not operated by Northern Trains
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredYes
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CctvYes
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Location
Cycle Hoops are under the platform canapy on platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
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Staff help available opening hoursMon-Sat 07:00 to 19:00
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
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Step Free Access
- Category A Station
There are lifts to all platforms
Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Wheelchairs AvailableNo
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Ryde Pier Head facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for IL
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
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Refreshment FacilitiesYes
Refreshments are available at the Wightlink terminal.
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ToiletsYes
Toilets are available at the Wightlink terminal.
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
During planned engineering work and unplanned disruption, rail replacement buses will run from outside the Wightlink ticket office door.
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CCTVNo
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Toilets
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AvailableYes
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Location
Toilets are available at the Wightlink terminal.
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableNo
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Information Available From StaffYes - from help point
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Car Park operated by Wightlink Ltd
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces0
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces48
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ShelteredYes
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CctvYes
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Location
Platform. Ferry Terminal Covered. Operated by WightLink Ltd
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Annotation
Facility operated by Wightlink Ltd
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TypeRacks
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Accessibility
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Helpline
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
no
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
Step-free access category A.
Station consists of single platform which has direct level access from ferry terminal. Access to external areas (car parks, etc.) is via ramps (10m long, up to 1:10 gradient).
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.