
Trains from Hartlepool
to Claygate
From £63.50
Hartlepool to Claygateby train on average takes 4 hrs 47 mins
Hartlepool to Claygate one way only
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Route info - Did you know!
- Trains depart every 56 minutes
- First train leaves Hartlepool at 07:15
- Last train leaves Hartlepool at 18:00
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Hartlepool to Claygate train times
Departs | Arrives | Train | Duration |
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Hartlepool facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes - Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupYes
- Smartcard ValidatorNo
- Smartcard Comments
More information at www.northernrailway.co.uk/smart
- Penalty FaresTrain Operator: NT
Url: https://www.northernrailway.co.uk/about-us/playfare
- Facilities
- Car ParkYes
- Seated AreaYes
- Refreshment FacilitiesYes
Cafe and Craft Ale bar, both within station vacinity
- Toilets
These toilets are available during ticket office opening hours using a RADAR Key
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Baby ChangeYes
Inside booking hall
- TelephonesNo
- Wi Fi
- Rail replacement locations
Replacement transport will pick up/drop off at the station front.
- CCTVYes
- Toilets
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/08002006060 - Open
Open 0700-2200 7 days per week
- Information Available From StaffYes - from help point
Yes - from ticket office - Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Help points are outside the lifts on the platform and concourse lift entrances
- Ticket gatesYes
- Parking
- Contact Details
Email Address: enquiries@northernrailway.co.uk
Url: https://www.nationalrail.co.uk/0800 200 6060 - Operator NameLocal Council - 70 spaces
- NameStation Car Park - Operated by Hartlepool Council
- Spaces125
- ChargesDaily: £0.00
Note:Information as at 22/05/25 taken from the Hartlepool Council site
User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
- Number Accessible Spaces7
- Accessible Spaces Note
For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
- Accessible Car Park EquipmentYes
- Accessible Car Park Equipment Note
This station is not operated by Northern Trains
- CctvNo
- Bicycle Facilities
- Spaces8
- ShelteredYes
- CctvYes
- Location
Cycle Hoops are under the platform canapy on platform 2
- TypeStands
- Accessibility
- Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff Help Available
Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
- Staff help available opening hoursMon-Sat 07:00 to 19:00
- Induction LoopYes
- Accessible Ticket MachinesYes
- Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
- Ramp For Train AccessYes
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Step Free Access
- Category A Station
There are lifts to all platforms
To find our more about travelling around this station, please see the 360 map click here
- Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
- Impaired Mobility Set DownYes
Step free access from car park to station entrance
- Wheelchairs AvailableNo
Station Message
The footbridge at Claygate will be out of use until further notice. Access between platforms is via The Parade, Hare Lane and Station Road.
Claygate facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionYes
- Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupTicket Office: Yes
Ticket Machine: Yes - Smartcard ValidatorYes
- Smartcard Comments
Claygate ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
- Penalty FaresPenalty fares apply for SW
- Facilities
- Car ParkYes
- Seated AreaYes
- Waiting Room
Heated waiting room on Platform 1. Seating is compliant with code of practice.
- Refreshment FacilitiesYes
A cafe outside the station.
- Toilets
The toilets are located on Platform 2. The National key toilets are located just off Platform 2; these toilets are operated by a radar key.
- Accessible toiletsYes
The National key toilets are located just off Platform 2; these toilets are operated by a radar key.
- Baby ChangeNo
- TelephonesYes
- Wi FiYes
Find WiFi Hotspots around Claygate station
- Rail replacement locations
To Surbiton: Hare Lane Bus Stop outside Boots
To Guildford: Hare Lane Bus Stop opposite Somerfield
- CCTVYes
- Toilets
- Accessible toiletsYes
The National key toilets are located just off Platform 2; these toilets are operated by a radar key.
- Wifi
- Annotation
Find WiFi Hotspots around Claygate station
- AvailableYes
- Staffing and customer services
- Staffing LevelPart time
- Lost propertyYes
- Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
- Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Claygate.
- Information Available From StaffYes - from help point
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Customer Help points are located on every platform
- Ticket gatesNo
- Parking
- NameClaygate Car Park
- Spaces144
- ChargesOff-peak: £1.90
Per Hour: £1.00
Daily: £3.90
Weekly: £15.50
Monthly: £55.30
Three Monthly: £165.90
Annual: £553.00
Saturday: £1.90
Sunday: £1.90
Note:Ring Go Code 2040.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £1.90.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £5.70.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
- Number Accessible Spaces2
- Accessible Spaces Note
Parking is chargeable for all vehicles except registered Blue Badge holders.
- Accessible Car Park EquipmentNo
- CctvYes
- Bicycle Facilities
- Spaces24
- ShelteredYes
- CctvYes
- Location
Platform 2
- TypeRacks
- Accessibility
- Helpline
0800 5282100
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff Help AvailableNo
- Induction LoopYes
- Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Ramp For Train AccessYes
- Accessible TaxisNo
- Nearest stations with more facilitiesSurbiton
- Accessible toiletsYes
The National key toilets are located just off Platform 2; these toilets are operated by a radar key.
- Step Free Access
Step-free category B2 Station - Level access to both platforms via separate entrances. Step-free access between platforms is possible via the street using Hare Lane (645m min).
- Ticket GatesNo
- Impaired Mobility Set DownNo
- Wheelchairs AvailableNo