Hartlepool to Benfleet Train Tickets & Timetables

Hartlepool to Benfleetby train on average takes 5 hrs 9 mins

Hartlepool to Benfleet one way only

Cheapest Advance Single from £97.50

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 34 minutes
First train leaves Hartlepool at 07:09
Last train leaves Hartlepool at 18:52

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Hartlepool to Benfleet train times

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Hartlepool facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Train Operator: NT
  Url: https://www.northernrailway.co.uk/about-us/playfare
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Refreshment Facilities
  
  Yes
  
  Cafe and Craft Ale bar, both within station vacinity
- Toilets
  
  These toilets are available during ticket office opening hours using a RADAR Key
- Accessible toilets
  
  Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Baby Change
  
  Yes
  
  Inside booking hall
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Hartlepool station
- Rail replacement locations
  
  Replacement transport will pick up/drop off at the bus stops outside the station front.
  What3words - return.insert.invite
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Help points are outside the lifts on the platform and concourse lift entrances
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Local Council - 70 spaces
- Name
  
  Station Car Park - Operated by Hartlepool Council
- Spaces
  
  125
- Charges
  
  Daily: £0.00
  Note:
  Information as at 22/05/25 taken from the Hartlepool Council site
  User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
- Number Accessible Spaces
  
  7
- Accessible Spaces Note
  
  For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
- Accessible Car Park Equipment
  
  Yes
- Accessible Car Park Equipment Note
  
  This station is not operated by Northern Trains
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  8
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Cycle Hoops are under the platform canapy on platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
- Staff help available opening hours
  
  Mon-Sat 07:00 to 19:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  
  staff will come out of the office to assist
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Step Free Access
  - Category A Station
  There are lifts to all platforms
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  Yes
  
  Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
- Impaired Mobility Set Down
  
  Yes
  
  Step free access from car park to station entrance
- Wheelchairs Available
  
  No

Benfleet facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Oyster Comments
  
  .
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty Fares
  
  Penalty fares apply for CC
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Platforms 1 & 2
- Refreshment Facilities
  
  Yes
  
  Platform 1
- Toilets
  
  Yes
  
  The toilets are located on Platforms 1 and 2.
  The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Accessible toilets
  
  Yes
  
  Platform 1. This can be accessed using a radar key.
- Baby Change
  
  Yes
  
  Female toilets
- Telephones
  
  Yes
- Wi Fi
  
  Yes
- Atm Machine
  
  Yes
- Shops
  
  Yes
- Rail replacement locations
  c2c Rail Replacement down Ferry Road:
  - Buses toward London at Bus Stop E, the stop by the crossing adjacent to East Haven Creek (W3W ///season.spike.rests)
  - Buses toward Southend at Bus Stop A, the closest stop to the Platform 1 Entrance (W3W ///happy.window.icons)
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Platforms 1 and 2.
  The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Accessible toilets
  
  Yes
  
  Platform 1. This can be accessed using a radar key.
Wifi
- Annotation
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.c2c-online.co.uk/help-feedback/lost-property/
  
  03457 44 44 22
- Operator Name
  
  Operated by c2c
- Information Available From Staff
  
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
  
  On platforms, accessible via electronic gates from street level
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
  Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
  
  Email Address: [email protected]
  Url: https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/
  
  0845 050 70 80
- Operator Name
  
  National Car Parks Ltd
- Name
  
  Station Car Park
- Spaces
  
  125
- Charges
  
  Per Hour: £1.00
  Daily: £6.40
  Weekly: £32.00
  Monthly: £131.00
  Three Monthly: £379.00
  Annual: £1,314.00
  Saturday: £3.60
  Sunday: £3.60
  Note:
  Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
  Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- Number Accessible Spaces
  
  3
- Accessible Car Park Equipment
  
  No
- Accessible Car Park Equipment Note
  
  Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  67
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Outside station entrance
- Annotation
  
  Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.
- Type
  
  Compounds
  Stands
Accessibility
- Helpline
  
  03457 44 44 22
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Please call 03457 44 44 22
- Staff help available opening hours
  
  Mon-Fri 06:00 to 21:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  
  Customer Service Staff
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Operated by local companies. Pre-booking advised
- Accessible toilets
  
  Yes
  
  Platform 1. This can be accessed using a radar key.
- Step Free Access
  
  There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
- Ticket Gates
  
  Yes
- Impaired Mobility Set Down
  
  Yes
  
  Outside station entrance

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Trains from Hartlepoolto BenfleetFrom £97.50

Hartlepool to Benfleetby train on average takes 5 hrs 9 mins

Hartlepool to Benfleet one way only

Quick Links

Route info - Did you know!

Book your tickets

Hartlepool to Benfleet train times

Hartlepool facilities

Benfleet facilities

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Trains from Hartlepool
to Benfleet
From £97.50