Trains from Harrogate Train Station
to West Horndon
Book your tickets
Harrogate Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysYes
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Station BuffetYes
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ToiletsYes
The toilets are open during ticket office opening hours
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi FiYes
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Post BoxYes
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Atm MachineYes
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ShopsYes
shopping precinct and real ale pub adjacent to station platforms.
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Rail replacement locations
Replacement transport will pick up/drop off in the station car park
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are open during ticket office opening hours
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
contact Customer Relations 0845 00 00 125
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Ticket gatesYes
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces117
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ChargesDaily: £6.00
Weekly: £24.00
Monthly: £58.00
Three Monthly: £140.00
Annual: £560.00
Note:Up to 2 Hours ( No return): £2
Daily £6.00
Weekly £16.00
Monthly £58.00
Quarterly £140.00
Annually £560.00
Overnight £10 ( Overnight tickets can be extended the following day (via the Ring Go A P P)
Download and use the Ring Go app or pay online at www. Ring Go.co.uk Use Ring Go Code 5711 Or You can call 0113 8090070, Ring Go Code 5711
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Number Accessible Spaces6
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces32
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ShelteredYes
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CctvYes
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Location
Platform 1
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:15 to 23:18
Sun 09:15 to 23:12 -
Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible Public Telephones
Disabled user friendly
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Accessible toiletsYes
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Step Free Access
- Category A Station
- This station is mobility scooter friendly
Level access to both platforms via separate entrances. Lifts between platforms are available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
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Impaired Mobility Set DownYes
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableYes
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Station Message
All toilets are out of order at West Horndon station.
West Horndon facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Platform 2 Booking Hall
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Station BuffetYes
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ToiletsYes
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toiletsYes
Within booking hall. This can be accessed using a radar key.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Post BoxYes
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Rail replacement locations
Outside station entrance in car park
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toiletsYes
Within booking hall. This can be accessed using a radar key.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Premier Reserved Parking (Annual): £1,591.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Email Address: [email protected]
Url: http://www.ncp.co.uk0845 050 70 80 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces146
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ChargesPer Hour: £1.00
Daily: £8.50
Weekly: £33.00
Monthly: £125.00
Three Monthly: £361.00
Annual: £1,243.00
Saturday: £3.20
Sunday: £3.20
Note:Premier Reserved Parking ( Annual): £1,591.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
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Number Accessible Spaces3
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Accessible Car Park EquipmentNo
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Accessible Car Park Equipment Note
Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
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CctvYes
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Bicycle Facilities
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Spaces20
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ShelteredNo
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CctvYes
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Location
Car Park & Platform 2 (Shoeburyness bound)
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Customer Service Staff
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesLaindonUpminster
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Accessible toiletsYes
Within booking hall. This can be accessed using a radar key.
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Step Free Access
Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1
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Ticket GatesYes
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Impaired Mobility Set DownYes
Outside station entrance
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