Trains from Harrogate Train Station
to Abbey Wood
Book your tickets
Harrogate Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysYes
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Station BuffetYes
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ToiletsYes
The toilets are open during ticket office opening hours
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi FiYes
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Post BoxYes
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Atm MachineYes
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ShopsYes
shopping precinct and real ale pub adjacent to station platforms.
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Rail replacement locations
Replacement transport will pick up/drop off in the station car park
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are open during ticket office opening hours
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
contact Customer Relations 0845 00 00 125
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Ticket gatesYes
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces117
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ChargesDaily: £6.00
Weekly: £24.00
Monthly: £58.00
Three Monthly: £140.00
Annual: £560.00
Note:Up to 2 Hours ( No return): £2
Daily £6.00
Weekly £16.00
Monthly £58.00
Quarterly £140.00
Annually £560.00
Overnight £10 ( Overnight tickets can be extended the following day (via the Ring Go A P P)
Download and use the Ring Go app or pay online at www. Ring Go.co.uk Use Ring Go Code 5711 Or You can call 0113 8090070, Ring Go Code 5711
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Number Accessible Spaces6
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces32
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ShelteredYes
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CctvYes
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Location
Platform 1
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:15 to 23:18
Sun 09:15 to 23:12 -
Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible Public Telephones
Disabled user friendly
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Accessible toiletsYes
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Step Free Access
- Category A Station
- This station is mobility scooter friendly
Level access to both platforms via separate entrances. Lifts between platforms are available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
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Impaired Mobility Set DownYes
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableYes
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Abbey Wood facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards can only be purchased from ticket machines.
Top-up only from self-service ticket machine(s)
Oyster Validators are located on Platform 3&4 next to escalator for passengers changing to/from South Eastern services.
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car ParkNo
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Seated AreaYes
Upper station entrance - Multiple seating areas around the concourse, partially covered.
Upper ticket hall - Seating Area located past the paid side of gateline
Platform 1&2 - Multiple seats available covered under canopy.
Platform 3&4 - Multiple seats available covered under canopy.
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Waiting RoomNo
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Station BuffetYes
Coffee and confectionary
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ToiletsYes
- On the paid side of the barrier within the stations ticket hall.
- Separate baby change facilities are also available within the ticket hall on the paid side of the barrier.
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Accessible toiletsYes
Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Rail replacement locations
Towards Dartford - Bus stop D
Towards Plumstead - Bus stop C
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CCTVYes
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Toilets
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AvailableYes
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Location
- On the paid side of the barrier within the stations ticket hall.
- Separate baby change facilities are also available within the ticket hall on the paid side of the barrier.
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Accessible toiletsYes
Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://tfl.gov.uk/help-and-contact/lost-property
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staffed from first train until last
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gatesYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.
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Step Free Access
- Accessibility Category A. This station has step-free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available in the ticket hall and platforms.
- Wheelchairs available from first to last train.
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Ticket GatesYes
Abbey Wood has a Secure Station accreditation.
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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