Trains from Gathurst
to West Drayton
Book your tickets
Gathurst facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Buses will Pick Up / Drop Off at the bus stops on Gathurst Road at the top of the station approach road (Ackhurst Lane). (Station side for Wigan, opposite side for Southport)
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces5
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ShelteredNo
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Cctv
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Location
Platform 1
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TypeLockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesWigan Wallgate
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Accessible toilets
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Step Free Access
- Category B Station
Access onto platform 2 is via a steep ramp with no handrail, access onto platform 1 is step free from the car park, transfer between both platforms involves the use of Gathurst Road
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Station Message
The lifts are out of order between the concourse and platform 2 and 3 at West Drayton station.
West Drayton facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
- Nearby shop sells Oyster cards.
- Oyster cards can be purchased from the Ticket Vending Machine.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 6
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car Park
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Seated Area
Waiting rooms located on platform 3 & 4
Waiting Shelters located on platform 4
Multiple uncovered seats available on across platform 3 & 4
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Waiting Room
An accessible, heated waiting room is located on Platform 3 & 4.
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Station Buffet
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Toilets
- Both Male & Female Toilets located on Platform 4
- Accessible Toilet also located on Platform 4, Radar Key required to access.
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Accessible toilets
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/4K1K7KMsxtGaJoERm8Kslf/20996bfaae35401b9f4cec6db5a76246/MTR220613d_Bus_Routes_for_Rail_Strike__West_Drayton_.pdf
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CCTV
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Toilets
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Available
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Location
- Both Male & Female Toilets located on Platform 4
- Accessible Toilet also located on Platform 4, Radar Key required to access.
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Accessible toilets
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gates
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Parking
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Contact DetailsEmail Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/west-drayton/ -
Spaces0
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Number Accessible Spaces0
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Accessible Spaces Note
Due to station improvement works the car park is currently closed.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accessible ticket machines are located in the ticket hall on Station Approach.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Step Free Access
Accessibility Category A.
- This station has step free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
- Wheelchairs are available from first to last train.
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Ticket Gates
West Drayton has a Secure Station accreditation
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Impaired Mobility Set Down
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Wheelchairs Available
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