Brough to Stevenage train times
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Brough facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty Fares
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
Heated waiting rooms are available on both platforms.
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Trolleys
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Station Buffet
Refreshments available from the Coffee Kiosk Monday to Saturday 0600 to 1130.
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Toilets
There are no toilet facilities available at this station.
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Accessible toilets
There are no toilet facilities available at this station.
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Baby Change
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Telephones
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Replacement coaches depart from the Short Stay Car Park.
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CCTV
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Toilets
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Accessible toilets
There are no toilet facilities available at this station.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 600 1671 -
Available
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Information Available From StaffYes - From the ticket office (when open) and using the help point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameAPCOA on behalf of TransPennine Express
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NameStation Car Park
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Spaces172
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ChargesOff-peak: N/A
Per Hour: N/A
Daily: £4.80
Weekly: £22.00
Monthly: £68.00
Three Monthly: £178.00
Six Monthly: N/A
Annual: £540.00
Saturday: £4.80
Sunday: £4.80 -
Number Accessible Spaces6
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces82
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ShelteredYes
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Cctv
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Location
Platforms 1 and 2
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TypeLockers
Stands
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Accessibility
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Helpline0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:15 to 19:45
Sun 09:00 to 18:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest stations with more facilitiesHull
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Accessible toilets
There are no toilet facilities available at this station.
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Step Free Access
This station is category A. Ramped access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Coverage: whole Station -
Impaired Mobility Set Down
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Wheelchairs Available
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Stevenage facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Smartcard CommentsFor more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard
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Penalty Fares
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting RoomHeated waiting areas are available on all platforms
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Trolleys
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Station Buffet
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ToiletsWC available on station concourse
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm MachineATM located in station entrance
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Bureau De Change
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Shops
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Rail replacement locationsRail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
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CCTV
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Toilets
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Available
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LocationWC available on station concourse
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator NamePlease visit www.greatnorthernrail.com/lostproperty and use the webform to register a lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: Stevenage Borough Council
Name: Railway North Car Park
Spaces: 0
Cctv: NoWebsite
https://www.nationalrail.co.uk/Com_Open
ArrayCharges
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Car Park 2
Notes
Operator Name: Stevenage Borough Council
Name: Railway South Car Park
Spaces: 0
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
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Bicycle Facilities
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Spaces266
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Cctv
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LocationLong and short term car park areas
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TypeYES
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Accessibility
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HelplineIf you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] |Phone - 0800 058 2844 | Textphone - 0800 138 1018
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableA staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket MachinesAll Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible toilets
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Step Free AccessThis is a Category A station: This station has step-free level access to the platforms via lifts.
Assistance Meeting Point is the ticket office.
Coverage: whole Station -
Impaired Mobility Set DownStation staff assistance to ground level, subject to staff availability. Cannot be guaranteed
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Wheelchairs Available
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