Trains from Allens West
to Custom House (Elizabeth line)
From £45.10
Allens West to Custom House (Elizabeth line)by train on average takes 3 hrs 47 mins
Allens West to Custom House (Elizabeth line) one way only
Cheapest Advance Single
from £45.10
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 39 minutes
- First train leaves Allens West at 06:01
- Last train leaves Allens West at 20:01
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Allens West to Custom House (Elizabeth line) train times
| Last updated: 00:06:58
| Departs | Arrives | Train | Duration | ||
|---|---|---|---|---|---|
06:01 Allens West On Time | 10:00 Custom House (Elizabeth line) On Time | Anytime Single, Northern | 3h 59m, 3 changes | ||
07:02 Allens West On Time | 10:55 Custom House (Elizabeth line) On Time | Anytime Single, Northern | 3h 53m, 3 changes | ||
07:42 Allens West On Time | 11:25 Custom House (Elizabeth line) On Time | , Northern | 3h 43m, 4 changes | ||
08:02 Allens West On Time | 11:40 Custom House (Elizabeth line) On Time | , Northern | 3h 38m, 4 changes | ||
08:39 Allens West On Time | 12:25 Custom House (Elizabeth line) On Time | , Northern | 3h 46m, 4 changes |
Allens West facilities
- Ticket office
- Ticket OfficeYes
- Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupYes
- Smartcard ValidatorNo
- Smartcard Comments
More information at www.northernrailway.co.uk/smart
- Penalty FaresPenalty fares apply for Northern
- Facilities
- Car ParkNo
- Seated AreaYes
- Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
- Refreshment FacilitiesNo
- ToiletsNo
- Accessible toiletsNo
- Baby ChangeNo
- TelephonesYes
- Wi Fi
- Rail replacement locations
Pick Up/Drop Off at Greenfield Drive bus stop B located on Durham Lane.
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- CCTVYes
- Toilets
- Accessible toiletsNo
- Staffing and customer services
- Staffing Levelunstaffed
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/08002006060 - Open
Open 0700-2200 7 days per week
- Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
- Information Services Open
Information available from Help Point 24/7.
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Platform 1
- Ticket gatesNo
- Bicycle Facilities
- Spaces8
- ShelteredNo
- CctvYes
- Location
Ramp Platform 2
- Annotation
4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.
- TypeLockers
Stands
- Accessibility
- Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff Help AvailableNo
- Induction LoopYes
- Accessible Ticket MachinesNo
- Ramp For Train AccessYes
- Nearest stations with more facilitiesEaglescliffe
- Accessible toiletsNo
- Step Free Access
- Category B Station
- Station is unstaffed
However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance.
To find our more about travelling around this station, please see the 360 map click here
- Ticket GatesNo
- Impaired Mobility Set DownYes
Step free access from car park to station entrance
- Wheelchairs AvailableNo
Custom House (Elizabeth line) facilities
- Ticket office
- Ticket OfficeNo
- Prepurchase CollectionYes
- Ticket MachineYes
- Oystercard TopupYes
- Oyster Comments
Oyster cards can only be purchased from ticket machines.
Zone 3
- Smartcard IssuedNo
- Smartcard ValidatorNo
- Smartcard Comments
Traveling with Contactless is available
- TravelcardZone 3
- Penalty FaresPenalty fares apply for XR
- Facilities
- Car ParkNo
- Seated AreaYes
Covered seating available on platform A & B
- Waiting RoomNo
- Refreshment FacilitiesNo
- ToiletsYes
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
- Accessible toiletsYes
- Baby ChangeNo
- TelephonesNo
- Wi FiYes
- CCTVYes
- Toilets
- AvailableYes
- Location
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
- Accessible toiletsYes
- Wifi
- AvailableYes
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Detailshttps://www.nationalrail.co.uk/
- Operator Name
- Information Available From StaffYes - from help point
Yes - from information point - Information Services Open
Station staffed from first train until last
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
- Ticket gatesYes
- Bicycle Facilities
- Spaces0
- ShelteredNo
- CctvNo
- Location
Located next to Bus Stop D on Victoria Dock Road / Custom House Station
- Annotation
Note that these are Council-owned cycle stands, located outside the front of the station.
- TypeStands
- Accessibility
- Helpline
0343 222 1234
https://www.nationalrail.co.uk/ - Staff Help AvailableYes
- Induction LoopYes
- Accessible Ticket MachinesYes
An accessible ticket machine is located within the stations entrance.
- Ramp For Train AccessYes
- Accessible TaxisNo
- Accessible toiletsYes
- Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available if required.
- Accessible seating is available on platforms A and B.
- Wheelchairs available from first to last train.
- Ticket GatesYes
Ticket gates are staffed from first to last train.
- Impaired Mobility Set DownNo
- Wheelchairs AvailableYes
