Ticket office staff make every effort to provide the assistance that disabled passengers require.
Ramp for train access
Step free access
Step free access note
Level access to the Manchester platform including tactile guidance path from main street, car park and bus interchange. Alternative access to Manchester platform is up stepped ramp from Helena Road. Access to the Liverpool bound platform has a long severe ramp and is via a locked gate. Station staff have a key. The access ramp is cobbled and has a safety barrier at the bottom in Helena Road. Alternative access is via an open step bridge with 27 steps to each platform.
Impaired mobility set down
No designated area is provided. The station front may be used for set down purposes.