Trains from St Helens Junction
to Shepherd's Bush
Book your tickets
St Helens Junction facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
yes and a shelter on the Liverpool side
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus turning circle outside the station.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
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NameStation Car Park
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Spaces240
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ChargesFree
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Number Accessible Spaces16
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces12
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ShelteredYes
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Cctv
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Location
Station entrance
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:21 to 00:00
Sun 08:30 to 00:10 -
Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
Level access to the Manchester platform including tactile guidance path from main street, car park and bus interchange. Alternative access to Manchester platform is up stepped ramp from Helena Road. Access to the Liverpool bound platform has a long severe ramp and is via a locked gate. Station staff have a key. The access ramp is cobbled and has a safety barrier at the bottom in Helena Road. Alternative access is via an open step bridge with 27 steps to each platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Shepherd's Bush facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard TopupTicket Office: Yes
Ticket Machine: Yes -
Oyster Comments
New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
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TravelcardZone 2
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Penalty FaresPenalty fares apply for LO
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
Coffee kiosk Food outlet (Seating unavailable)
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
Post Office located nearby
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Atm Machine
Ticket hall
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Shops
Coffee kiosk and photo booth located in the ticket hall.
Local shops and the Westfield shopping centre are located opposite the station
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Rail replacement locations
Use Bus stop D in Ariel Way for westbound services to Clapham Junction
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 06:00 to 23:45
Sun 07:30 to 00:02 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Station Category A . This station has step free access to all platforms . Access from the ticket hall entrance only.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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