Trains from Wigan Wallgate
to Eccles Road
Book your tickets
Wigan Wallgate facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
yes and canopy/bkg hall
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Trolleys
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Station Buffet
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Toilets
Toilets are available using a RADAR key when the ticket office is open
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick up/Drop off from Service bus stop on Wallgate
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CCTV
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Toilets
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Available
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Location
Toilets are available using a RADAR key when the ticket office is open
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDepartureScreens
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Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces24
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ShelteredYes
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Cctv
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Location
Next to platform waiting room
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Annotation
10 cycle lockers and 14 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Category A Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Level access into the ticket hall, down 30 steps onto the platform, or via a lift on the left inside the ticket hall. Please note Lifts are available 0515-2230 Monday to Saturday, and 0700-2130 Sunday. If you wish to travel to or from this station after these times, please call 0800 138 5560 for advice.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Station Message
Eccles Road receives a very limited train service so please check timetables and journey planners before travelling to or from this station. The nearest station with a more frequent service is Attleborough.
This station has step free access to Platform 1 (for trains towards Norwich) only. Access to/from Platform 2 (for trains from Norwich, or towards Ely, Cambridge, and Peterborough) involves the use of three steps.
Eccles Road facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Rail replacement locations
Rail replacement bus services do not serve this station. Customers are advised to use either Attleborough or Thetford stations for rail replacement services.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Information Services Open
Help points at this station are available for customers to use 24/7
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Passenger Information SystemsDepartureScreens
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Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Norwich) - Alongside the entrance pathway to this platform, fixed to a white post
- Platform 2 (for trains towards Ely, Cambridge, and Peterborough) - Between the entrance to this platform and the waiting shelter, fixed to the grey post beneath the customer information screen
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Ticket gates
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Parking
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Contact Details0845 600 7245
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Operator NameGreater Anglia
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NameStation Car Park
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Spaces4
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ChargesFree
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Number Accessible Spaces0
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces4
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ShelteredNo
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Cctv
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Location
There are two cycle stands located to the right of the entrance to Platform 2 (for trains towards Ely, Cambridge, and Peterborough).
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TypeStands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesNorwichThetford
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Accessible toilets
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Step Free Access
This station has step free access to Platform 1 (for trains towards Norwich) only. Access to/from Platform 2 (for trains from Norwich, or towards Ely, Cambridge, and Peterborough) involves the use of three steps.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
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Ticket Gates
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Impaired Mobility Set Down
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